Job Description

Job Ref:

BES6849

Branch:

Noss on Dart Hotel

Location:

Noss on Dart, Dartmouth

Salary/Benefits:

46,000 - 50,000 Dependent on experience

Contract type:

Permanent

Hours:

Full Time

Hours per week:

40

Posted date:

11/12/2025

Closing date:

19/01/2026

Our Personality

The knowledgeable individual who shares stories; the guide who knows both the coastal path and the nautical lifestyle



What are we looking for - Confident, quietly surprising, warm, witty, respectful.

Our Values

Everything we do ties people closer to each other, to nature, and to the Dart.



We are proud of our connection to the region, producers and traditions. Our people are ambassadors for Dartmouth sharing their knowledge and enthusiasm.



We create experiences that connect people - to each other, to nature, and to the stories of this place. Guests feel part of something larger - a living community, a heritage that matters, a landscape that restores. It's connection that sparks curiosity, nurtures relationships, and ensures every traveller feels in their element

Our promise

At Noss on Dart everyone is welcomed with warmth, enriched by heritage, and inspired by the pause between tide and trail.



Here, the menus shift with the tide and the hedgerow, bringing food and drink that are rooted in place and served with generosity. The crew carry a rare instinct for service, quick to notice, quicker to connect, and always approachable.



Heritage is never hidden away but woven into the experience, with stories of shipbuilders, sailors, and writers alive in the spaces. As a true waypoint, the setting opens equally to sea and land, past and present.



The spa and surrounding nature move guests from salt to stillness, restoring balance inside and out. And throughout, partnerships with local producers, neighbours, and voices ensure the spirit of Dartmouth flows through every stay.

Key Responsibilities

Revenue Management

Develop, implement, and monitor pricing strategies to maximize RevPAR and overall hotel revenue. Produce accurate daily, weekly, and monthly forecasts for rooms revenue and demand. Analyse market trends, competitor behaviour, and performance indicators. Conduct regular revenue meetings and present performance insights and recommendations to leadership. Manage segmentation mix to ensure optimal profitability.

Distribution Channel Management

Oversee all online and offline distribution channels, including brand website, OTAs, GDS, wholesalers, and direct sales partners. Maintain rate parity and ensure consistent content, imagery, and messaging across all channels. Build and optimise relationships with OTA account managers and third-party platforms. Manage channel connectivity, availability, and restrictions through the property's CRS, PMS, and channel manager.

Systems Reporting

Maintain configuration, accuracy, and performance of revenue-related systems (PMS, CRS, Channel Manager). Generate, analyse, and share reports to support strategic decision-making. Track pace, pickup, occupancy, ADR, RevPAR, distribution costs, and other KPIs.

Collaboration Cross-Functional Alignment

Work closely with Marketing, Reservations, and Operations teams to align strategies and ensure cohesive execution. Support promotional activities, packages, and seasonal campaigns through data-backed insights. Train and support front-of-house and reservations teams on best practices for upselling, and yield awareness.

Staff Benefits

Meals on duty Spa deals Employee Assistance program (TBC) Additional days leave on anniversary Employee of the Month Free staff parking * Mental Health Ambassador