Job Description

A fantastic opportunity has arisen within the Luxury 5Corporate Hotel brand, Canary Riverside Plaza Hotel in Canary Wharf, East London.
We are currently recruiting a

Revenue Manager

to be a part of our main Central Revenue and Reservations Hub of the Hotel, the Sales and Marketing Department.

Set within the historic wharfs and quays of East London, Canary Riverside Plaza is the only five-star independent hotel in Canary Wharf. The 142 spacious guest rooms and suites make for an incredibly comfortable stay, be it for business or leisure, offering stunning views of the River Thames and city beyond. Enjoy the full five-star experience with access to the adjacent Health Club and Spa or indulge with afternoon tea on the sun-filled terrace at the Quadrato Restaurant and Lounge.

Quadrato Restaurant and Lounge offers Italian inspired menus with flavours that are light, fresh and quintessentially Italian. The incredible view of the River Thames and London skyline are best enjoyed from the elegant terrace or on colder days, the soaring windows of the restaurant. The adjacent Quadrato Bar & Lounge offers an array of signature cocktails, wine, beer and spirits and is the perfect place for pre-dinner drinks or a night cap.

Adjacent to the hotel, all guests enjoy complimentary access to a five-star Health Club. Set on the River Thames, the club offers three floors of expansive fitness facilities, including a sauna, steam room, hydrotherapy pools and a 20 metre infinity edge lap pool.

Wonderful Benefits on joining Canary Riverside Plaza Hotel as Head Chef:

Competitive Salary Per Annum. 28 Days Holidays (including Bank Holidays) with additional days given for Length of Service. Delicious selections of healthy Complimentary Meals with Deserts on Duty served in the Staff Restaurant, The Cube. Uniforms provided and laundered. Excellent Training and Development opportunities. Food and Beverage Discounts in our Quadrato Restaurant and Lounge. Employee Room Rates and excellent Room Rates for friends and family. Excellent Training and Development opportunities in addition to Career Planning with platform Flow Hospitality. Company Pension (Ageon) scheme after 3 months service. Recommend a Friend Scheme. Enhanced Maternity and Paternity Leave Employee of the Month Awards with excellent Staff Recognition Awards. Annual Staff Party.

Key qualities we are looking from the Revenue Manager:

As a member of the Hotel Head of Department Management team, as Revenue Manager you will define, implement and measure the pricing strategy for rooms, meeting spaces and all other revenue generating areas. You will provide regular forecasts, business reports and participate in the preparation of annual budgets with reporting into the Head of Hotels and working with our experienced Sales Department team with consists of the Sales Manager, Revenue Consultant (2 days a week with providing external off site support when required), Meetings & Events Manager, Social Medial & Marketing Manager and the Sales Executive.

You also be key in the implementation and execution of strategies to maximise rev-par, set rates, develop promotional packages and make forecast recommendations in order to ultimately drive average rate, occupancy and revenue. On a day to day basis you'll undertake a range of daily Revenue analysis duties, tracking pick up and reservations reports to manage rates accordingly along with ad hoc projects, competitor research and supporting the larger Sales Department as required by the Head of Hotels.

The ideal candidate will have the following Skills and Knowledge

Must have a minimum of 3 years experience in a 5 Luxury Hotel in a proactive Revenue Manager role.
Excellent communication and interpersonal skills, with the ability to build and maintain relationships with Clients and Heads of Department Managers. Full understanding the importance of Impeccable Hotel Guest Service and how to deliver it. Analytical skills and a strategic mindset, with the ability to identify opportunities and develop effective Revenue strategies. Knowledge of Hotel Operations, Revenue Management, and the Hospitality Industry. Proactive and flexible attitude in a swiftly changing environment. Strong knowledge of the Hospitality Central London and Docklands market. Show a proven track record of performing high level of technical revenue management skills Have a working knowledge of Opera Cloud system. Exceptional communication and interpersonal skills. Positive and can-do attitude along with flexibility on working hours.

The main responsibilities for this role would include:

Develop and execute strategic Revenue plans, aligning with overall hotel objectives.

Prepare and leading Revenue Meetings on a weekly basis.

Participating in preparation of monthly forecasts and assist in completion of budget preparation.

Identifying trends, recommending growth efforts, monitors progress of current selling strategies and ensuring that each property is competitively positioned within local marketplace.

Proactively manage inventory for both properties to maximize revenue derived from the room inventory.

Ensure a consistent and rational hotel pricing and yield strategy across all channels (including OTA) and all segments according to the MOHG pricing philosophy, and in alignment with Regional and Corporate Revenue Management.

Accurately prepare Monthly and Weekly Forecasts for all transient segments, group (based on feedback from Sales/Conference Services).

Process all rate loading requests and accurately load in Synxis with regular checks of availability in line with yield strategies.

Proactively provide and analyse data for the purpose of analysing and evaluating pace, specific business segments, specific accounts, market segment mix, room type demand, channel production and geographical mix, recognizing trends and patterns.

Support in analysing transient demand, price sensitivity and booking patterns, recognize trends and their relevance to one another and provide pricing, inventory and selling strategy recommendations to the Head of Hotels.

Preparing month-end critiques, discuss results and communicate to the Financial Controller and the Head of Hotels.

Managing and developing the Reservations Agent.

Other duties as assigned by the Hotel General Manager.

Being part of the small team, you will demonstrate excellent knowledge and dedicated behaviour. The successful candidate will be highly professional, have excellent communication skills, be well presented and understand the importance of exceptional Guest Service.

This is a great opportunity to join our 5Luxury Hotel and work in a friendly and professional environment. If you feel you are ready to make yourself a great career, we look forward to receiving your application.

In line with the requirements of The Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. You will be asked to provide documented evidence of eligibility at the Recruitment Interviewing process.

Two Satisfactory References from your current / Previous Employers will be required once a Successful Offer of Employment has been made.

We do not offer Sponsorship and support from Recruitment Agencies are not required at this present time.

Job Types: Full-time, Permanent

Pay: 50,000.00-55,000.00 per year

Benefits:

Additional leave Bereavement leave Canteen Company events Company pension Discounted or free food Employee discount Enhanced maternity leave Enhanced paternity leave
Work Location: In person

Reference ID: CRPH/RM01