Job Description

Please note, candidates must apply by completing the online application form via the Denbighshire County Council website in order to be considered for this vacancy.

Revenues and Benefits Officer - Career Pathway

Job Reference:

CAPA00007D2HME

Location:

Russell House, Rhyl / Hybrid working

Salary:

Career Pathway Grades 3 - 6 (25,185 - 33,699 per annum)

Hours:

37 per week

Contract:

Permanent

Closing date:

22nd August 2025

About the role:

The Revenues and Benefits teams process Housing Benefit and Council Tax Reduction claims, as well as claims where people are struggling to pay their rent. We issue over 46,000 Council Tax bills annually and receive an average of 200 calls per day into the department. We collect over 100m annually which is vital to deliver local services.

We are looking for an enthusiastic and motivated individual who is interested in gaining skills, knowledge and qualifications in a busy, customer focused role.

We will support you through your training and assist you in gaining the knowledge and qualifications required for the post.

If you would like to discuss any aspect of this post, please contact Kerri Cooper, Revenues and Benefits Team Manager on 01824 708347.

What makes Denbighshire County Council a great place to work?

We believe the hard work and commitment of our staff should be properly rewarded, so we offer a range of benefits to help our employees achieve a work/life balance, develop in their career, and we support them in their work.

Flexible and agile working opportunities Generous annual leave entitlement starting at 26 days (plus bank holidays) rising with length of service to a total of 32 days Local Government Pension Scheme Focus on Employee Wellbeing and access to EAP (Employee Assistance Programme) Lifestyle Savings via DCC Rewards Direct (high street shopping, holidays, days out etc) Car salary sacrifice scheme and car leasing scheme Family friendly policies
To view the full list of benefits we offer, please visit our website: www.denbighshire.gov.uk/pay-and-benefits

HOW TO APPLY:

To apply for this exciting vacancy, please complete our online application form via the website, where you can also view the full job description and personal specification:

www.denbighshire.gov.uk/work-for-us

APPLICANTS MUST COMPLETE THE ONLINE APPLICATION FORM ON OUR WEBSITE TO BE CONSIDERED FOR THE ROLE.

We regret that we are unable to reply to all applications. If you have not received a reply within three weeks of the closing date, you must assume that you have not been short listed for interview.

Denbighshire County Council is a Disability Confident Employer and is committed to Equal Opportunities and Welsh Language Standards. We welcome applications made in the Welsh Language. Any applications made in the Welsh Language will not be treated less favourably than any submitted in English. This advert information is also available in Welsh.

Job Types: Full-time, Permanent

Pay: 25,185.00-33,699.00 per year

Benefits:

Additional leave Bereavement leave Company pension Cycle to work scheme Employee discount Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Flexitime Free flu jabs Health & wellbeing programme On-site parking Paid volunteer time Sabbatical Sick pay Store discount Work from home
Application question(s):

Do you hold 5 GCSE's grades A - C or equivalent? Essential requirement.
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Rhyl LL18 3DP

Application deadline: 22/08/2025
Reference ID: CAPA00007D2HME