Job Description

Ride Operator

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Location (Country-County-City) UK-Greater London-London
Job Locations UK-Greater London-London
ID
2025-9637
Employment Type
Full-Time
Offer/Contract Type
No End Date
Location Name
London Eye

What you'll bring to the team

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Fancy being part of the ultimate viewing experience in the heart of London? Of course, you do! At 135 metres the world-famous lastminute.com London Eye is the UK's most popular paid for visitor attraction, and we've got our Eye out for a Ride Operator to join our dedicated team in delivering the most moving experience in London!


As Ride Operator, you will ensure safe and efficient operation of the London Eye by controlling the wheel and its systems, monitoring guest throughputs and managing the boarding platform team. You will act as the role model for the Ride team, ensuring they are trained to remain guest focused at all times and comply with the highest standards of health and safety.


This is a full-time, permanent position, working 5 days a week. Due to the nature of our attraction, you will be required to work bank holidays and weekends when required, so full flexibility is needed. Please note that as this is an outdoor attraction, you will be required to work outside.

Qualifications & Experience

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Strong communication skills and comfortability dealing with stakeholders, duty managers and technicians Background in Health and Safety Prioritising customer service and ensuring our guests have the best experience Ensure all team members adhere to departmental risk assessments, ensuring that all aspects of risk are minimised ensuring a safe environment for the guests and team. Hold an understanding of people management as the Ride Operator will constantly be managing the team on top platform and will step up to help the Ride Shift Leaders.

Benefits

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Monthly bonus based on customer satisfaction 25% discount in our retail shops and restaurants 40% off LEGO online Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year Enjoy the Ride Pass - giving you and 5 others a Merlin Annual Pass (Gold Edition) Discounted rates at Merlin hotels all over the world Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at gatewayuk.recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range

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GBP 28,447.29/Yr.