Job Description

Overview:

The

Risk Manager, Operational,

is a 1st line Operational Risk role, reporting to the Head of CASS & Operational Risk. You'll focus on building and embedding an effective Operational Risk Framework across the MUFG Corporate Markets business, which includes share registration and employee share plans.


You'll need a

strong understanding of both operational processes and risk management within financial services

as the role forms a key part of the wider MUFG Corporate Markets risk oversight framework, collaborating with a variety of stakeholders across MUFG Pension & Market Services.


Ideally, you'll be based on a

hybrid basis from our stunning city centre office in Leeds,

which is a short walk from the train station and on major bus route, including the Park & Ride route.


You'll get the chance to follow your chosen career path anywhere in MUFG Pension & Market Services. You'll be joining a network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career and we'll provide the support you need to do just that.

Benefits:

26 days annual leave, plus a wellbeing day, a volunteer day,

bank holidays and the opportunity to buy up to 5 days' extra each year


Health, wellbeing and lifestyle rewards that can be tailored to support you and your family. Everything from: Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions; Car Salary Sacrifice scheme

Appreciate programme

: Employee recognition programme

Company Pension Scheme

Medical insurance

Life Assurance

Paid Maternity, Paternity, Adoption Leave, Shared Parental Leave

What you need:

As with any role, we want to find the right person and we want to make sure you know it's the right role for you too. You will need:

Demonstrable experience within a financial services environment,

with an ability to collaborate across multiple teams

Risk or compliance oversight experience

, with a good understanding of process analysis, risk mitigation and control design from an operations, risk or audit perspective An ability to

build and maintain effective working relationships

with a variety of stakeholders, including peers and senior leadership Excellent

verbal and written communication skills

with the ability to listen and articulate information effectively In-depth knowledge and understanding of processes, share registry and share dealing An ability to think and work independently and autonomously The confidence to challenge at all levels of the business whilst influencing outcomes A strong client focussed attitude with an exceptional customer service ethic An exceptional ability to apply practical thinking and use data to solve business problems Proficient knowledge of Microsoft Office, including Outlook, Excel and Word

Day to Day, you will:

Analyse procedures and process flows in order to identify key controls and ensure that updates consider risk implications Maintain a matrix of Control Self Assessments with input from the operational teams, developing Quality Assurance and Quality Control checks with prescribed frequencies Work alongside operation teams to ensure that risk is built into operational change, including projects, product launches and client onboarding/offboarding Develop and maintain an Operational Risk Framework that supports the control of processes across operational teams and embeds the communication of a risk culture Review audit actions, errors, risk events and complaints and feed these back into the Risk Framework so that opportunities for process improvement are identified Assist with 2nd line reviews and internal and external audits as required, coordinating the completion of actions and reporting on outstanding actions Assist with the management of 3rd party suppliers and vendors in line with MUFG Pension & Market Services policies and set up of a vendor risk framework Assist with the production of reports for onward reporting to various oversight committees and forums The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.



MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets - safely, securely and responsibly.
Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.


A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.



Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, employee share plans, and digital and print communications. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe.


Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division.


MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.


We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.


We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.


Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.