Job Description

Role Title:

Roastery General Manager

Reports To:

Operations Director

Location:

Liverpool Roastery

Contract:

Full Time (40 hours per week, including some weekend work)

About 92 Degrees

92 Degrees Coffee is built on the belief that "Damn Fine Coffee" starts long before it reaches the cup. With deep roots in community, creativity, and connection, 92 Degrees doesn't just serve coffee, it brings people together through local flavours, art, music, and culture.


Based in Liverpool with multiple locations across the UK, 92 Degrees balances strong retail presence with roasting, wholesale, and direct to consumer operations. As the business scales, the Roastery becomes a vital hub: one that must deliver consistent quality, operational excellence, and commercial growth, all while preserving the brand's ethos of community and craftsmanship.

Role

At 92 Degrees, we believe Damn Fine Coffee starts long before it reaches the cup. Our Roastery General Manager will be responsible for running the 92 Degrees Roastery based in Liverpool as a business within a business, with accountability for its P&L, team, and growth.


This role isn't just about operational excellence, it's about taking ownership. From warehouse and production to fulfilment and logistics, the Roastery GM ensures smooth day to day operations while also spotting opportunities to grow efficiency, revenue, and margin.


As we continue to scale, you will play a pivotal role in shaping how we roast, package, and distribute coffee at volume, while leading a high-performing team that embodies the values of 92 Degrees.

What we are looking for

Operational & Commercial Leadership

Full responsibility for the Roastery's P&L delivering against financial, efficiency, and quality targets. Identify and implement opportunities to improve margin, streamline operations, and drive commercial growth. Develop business cases for investment in equipment, people, or processes to support scalability.

Roasting & Coffee Quality

Oversee daily roasting, packaging, and quality control to 92 Degrees' standards. Work to develop Coffee and Product teams to ensure consistency, traceability, and innovation.

Fulfilment & Supply Chain

Ensure timely fulfilment of all wholesale, retail, and online orders. Oversee warehouse management, inventory, and supplier relationships. Build efficient systems for stock rotation, delivery, and logistics.

Team Leadership

Recruit, develop, and manage a skilled Roastery team, creating a culture of accountability and pride. Set clear goals, track performance, and ensure strong communication across the team. Lead by example, fostering collaboration and a solutions first approach.

Health, Safety & Compliance

Ensure compliance with all food safety, H&S, and audit requirements. Maintain a safe, clean, and efficient Roastery environment.

Key Success Measures

P&L performance: delivering on agreed financial targets. Operational efficiency: smooth running of roasting, fulfilment, and warehouse. Growth contribution: new commercial opportunities identified and delivered. Quality: consistency of roasting and fulfilment accuracy. Team: engagement, retention, and performance of Roastery staff.

What you will bring to the role

Essential:

Proven experience running operations at manager level or above (production, warehouse, FMCG, food/drink). Strong financial acumen, with experience managing budgets and P&L responsibility. Demonstrated ability to drive efficiency, margin, and growth within an operational function. Experienced leader who can build, motivate, and retain teams. Strong organisational, analytical, and problem solving skills. Ability to work flexibly in a hands on environment.

Desirable:

Coffee roasting or food manufacturing background. Experience working with HACCP, food safety, or audit frameworks. Experience scaling processes in a growth business.

What We Offer

Salary + competitive bonus scheme. Significant growth opportunities as the business scales. Ongoing training and professional development. Staff discounts across all 92 Degrees locations. * The opportunity to play a key role in shaping the Roastery for the future of 92 Degrees.