Job Description

Do you have strong administrative skills?



Are you good with attention to detail?



Then look no further!



We are we are currently looking for a friendly, enthusiastic, and motivated administrator to join the Resource Operations Centre (ROC) team in Bristol. No previous experience is necessary as full training will be provided!

Benefits include:

Working on a rota that provides rest days on weekdays and the possibility of being able to swap shifts.

Basic salary range of 26,530 to 29,114 plus unsocial hours pay enhancements*

Flexible Overtime opportunities

Annual leave starting at 262.5 hours (approx. 7 weeks) per year, up to a maximum of 307.5 hours (approx. 8.2 weeks)

Flexible working opportunities

NHS pension scheme

Employee Assistance programme

Wellbeing Support programs

Full training for the role

Opportunities for on-going personal and professional development

Future Career Opportunities across the South West

Access to the National Apprenticeship Programme for fully funded work-based higher education, up to degree level

Access to Unison, the UK's largest public services Trade Union

Staff Discounts from large national retailers to local businesses in a wide range of categories including food and drink, holidays, cars, days out, fashion, gifts, home essentials, insurance, phones and many more!



If you require Sponsorship for a UK Visa, please ensure the salary meets the minimum criteria.

Our Lead Schedulers join us on a 9-month training programme which ensures robust training and support for all of our colleagues. The post holder will need to be organised, reliable, able to prioritise and adaptable to be able to support the office.



ROC Lead Schedulers are responsible for delivering resourcing services to the Trust. This includes planning Relief shifts, processing annual leave requests and allocating annual leave to keep us in line with our KPIs. We manage all sickness calls for the Trust, book specified training days for operational colleagues and support our colleagues with shift swap requests, overtime requests and many other general queries which are managed through numerous Outlook email accounts.



Lead Schedulers also maintain, administer and oversee the Global Rostering System (GRS) for the management of resources and fleet, and the co-ordination of personnel records, rota patterns and abstractions; including the handling of sensitive and confidential information. This will include testing and roll out of software updates, providing help facilities and being responsible for information and records.



ROC Lead Schedulers do not have any line managerial responsibilities but they are relied upon to mentor others in the team. We do want our Lead Schedulers to 'Lead' in their given areas and become the experts and be able to work autonomously.



Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.



We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.



The role is based in Exeter, one of the most vibrant, attractive and historically interesting cities in England, with excellent transport links and a great mix of independent shops, cafes and bars.



If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.



In return we will equip you with the skills and resources you need to thrive in your role.



You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.



For further information about this role please see the job description and person specification attached.