Job Description

Here at Britannia Security & Maintenance, we are a well-established, Fast-paced Roller shutter door & security company (Running for over 30 years) specializing in the manufacture, repair, and installation of roller shutters, security doors, and grilles. Our teams cover the UK and provide a leading service to our wide customer base.

We require a Full-time Account manager who is keen to help Britannia continue to grow and become a market leader in the security field. Experience within the Roller Shutter / Industrial Door industry is preferable but not a requirement.

We are looking for a candidate who is keen to be in a customer-facing role helping bring in new business while managing our existing customer base accounts on the administration side while also growing the business with these customers:

-Assist customers with sales queries i.e pricing, job updates-
-Managing key accounts
-Answer and deal with customers on a daily basis
-Distributing orders to the warehouse and getting jobs signed off
-Responding to customers orders and emails
-Ordering stock
-Arranging transport for deliveries
-Processing claims for any damaged deliveries
-Tracking deliveries to make sure they have arrived
-Liaising with customers and engineers to book jobs in
-Chasing up any delayed deliveries
-Chasing quotes and cash
-Typing and sending service reports
-General admin work
-Managing customer accounts
-Must be computer literate and able to use Microsoft office and be able to pick up new software used in the office such as job tracking software.

-Processing and manage sale orders on ebay, email and Shopify

Job Type: Full-time

Pay: 20,000.00-30,000.00 per year

Benefits:

On-site parking
Experience:

sales: 3 years (required) Roller shutter: 3 years (required)
Work Location: In person