Job Description

Practice Plus Group are seeking a dedicated, organised and detailed orientated Resource Administrator to join our busy London out of Hours service delivering innovative Integrated Urgent Care.
You will be responsible for creating accurate rotas ensuring that all areas of the service are covered by both clinicians and operational staff. You will be playing a key role in arranging shifts for bank and locum medical staff using shift pattern information. The successful person will need to be able to adapt to last minute changes requiring immediate cover as well as arranging rotas on a long term basis.
As well as working with current staff, you will also be the first point of contact for new staff joining the service. You will be arranging training, inductions and collecting any outstanding documentation needed before their first shift.
Alongside your administrative duties, you will be reporting any queries and problems that arise.
What you'll be doing
Key Responsibilities

• Monitor and manage clinical and operational rotas to ensure full cover in all parts of the service.
• Maintain records with particular focus on accuracy and efficiency.
• Liaise with colleagues in different teams to ensure rotas are filled to address demand in service.
• Answer any queries from clinicians or surgery's via phone and email.
• To assist with the patient facing message handling lines during the hours of 08.00- 18.00hrs.
• Assist in optimising staffing efficiency and cost-effectiveness.
• Effective communication with internal and external stakeholders.
• To ensure clinicians compliancy and documentation records are up to date.

What we'll look for in you
What you will need:

• Minimum education - GCSE's.
• Excellent communication skills both written and verbally.
• Attention to detail with focus on accuracy.
• Strong IT skills with proficiency in use of IT software's like Microsoft Office.
• Previous similar experience.
• Strong time management and organisational skills.
• Able to work independently and as part of a team.

Benefits:

• Competitive pay
• Opportunities for ongoing training and career progression into other operational roles within our services.
• Practice Plus Group and NHS benefits

All Locations
North West London Out Of Hours All Locations is a required field
Position
Administration and Business Support
Advertising Salary
Up to 26,902.50
Vacancy Type
Permanent
Schedule Type
Full Time
Rewards & Benefits
Flexible working
Physical and mental health support
Refer a friend scheme
Blue Light Card, Boundless card and Costco membership eligibility
Award winning ED&I programme
Training & Development
Tailored CPD training delivered via our bespoke Learning Management System.
Extensive training courses accessible via Practice Plus Group Skills Academy.
Great development and career progression opportunities.
At Practice Plus Group, we currently deliver more than 70 different healthcare services across the UK with some of these services being rated 'outstanding' by the CQC. Our healthcare services include hospitals and surgical centres and we are proud to be the UK's leading independent provider of healthcare services in over 40 prisons. We also lead the way in the design and delivery of Integrated Urgent Care.

Skills Required