Job Description

VACANCY - ROTARY OPERATIONS AND SALES OFFICER

Are you a conscientious, hardworking person who is looking for a unique and exciting challenge? We are looking to recruit a Rotary Sales and Operations Officer working full time to form a key part of the Saxon Air Helicopters Operation. In this role, you will be trained and developed to support the Saxon Air Helicopters Team in selling and planning charter and special mission flights

Saxon Air is looking for an exceptional detail focused individual who wants to dedicate themselves to the General Aviation world as an operations and sales officer. Saxon Air Helicopters is part of Klyne Aviation Group - helicopter and jet management, charter, brokerage, and Fixed Base Operator.

If you have suitable qualifications and/or any experience or interest in starting or continuing your career in Aviation, we would love you to read about our vacancy and APPLY NOW!

COMPANY DESCRIPTION

We are a business aircraft and helicopter operator based at Norwich Airport in our purpose-built Business Aviation Centre and hangar facility, designed specifically to be multi-functional, to meet the demands when serving the offshore transportation sector as well as offering excellence when meeting the needs of our business and general aviation users using our customer lounge. We have a team of valued staff, passionate about delivering a superior service aimed at exceeding our customers' expectations.

Our mission is to be a leader in the provision of aviation services, through excellence, innovation, and sustainability, while ensuring safety and integrity are at the heart of the operation.

ABOUT THE TEAM

Our small team is our biggest asset, and their knowledge is the backbone of our organisation. Our contribution always comes from several of us working together. We're hungry overachievers with a deep-rooted need to serve our customers.

THE ROLE & CANDIDATE

We are looking for an exceptionally dedicated person, preferably with some operations control experience, who has the potential to develop in a variety of directions and take on different roles within the helicopter team. Working in this role will involve solving a wide range of operational and logistical problems. The best candidate will have the following essential qualifications / attributes:

A strong ability to communicate through writing and telephone. Attention to detail is vital Ability to complete projects with high autonomy Self-motivation and team spirit Foresight, awareness and the ability to problem solve Openness in giving and receiving feedback Mindful of lessons learnt A drive to question and improve everything about our organisation Diplomacy. Being good with people Discipline and focus Capacity to identify and prospect new customers Proficiency with MS suite of programs. Heliplan, Schedaero and Centrik knowledge is an advantage Ultra-high net worth, luxury and private aviation sector experience is desirable but not necessary

Responsibilities and Duties (continuous training will be given)

Maintain and develop customer and supplier relations Quoting, selling and then planning helicopter charters and special missions. Optimise the schedule Manage and coordinate aircraft availability, handling and third-party services Optimising busy schedules. Flight planning and flight following. Sales, trips and customer support. Timely internal and external communication with stakeholders. Support business priorities and needs. Client and airport visits to our multiple bases in the UK. Ensuring all flights are safe and compliant with the CAA and our operations manuals.

Essential Requirements

Able to commute to Norwich, NR6 6JT Full UK driving license Flexible approach to working Interest in Aviation. Ability to multitask and prioritise. Ability to work one weekend a month.

Desirable Requirements

Previous Aviation experience Customer service experience
Join Saxon Air and embark on an exciting journey in the world of business and general aviation. Be part of a team where your skills are valued, and your career can truly take off! Saxon Air is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Fundamentals

This is a Full-Time contract, based in Norwich, but some home working may be facilitated.

Our current pay is aligned with the Real Living Wage.

You must have an existing and ongoing right to work in the UK under current Immigration rules to be considered for this role.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the company.

FIT THE BILL?

Ready to take your career to the next level? Submit your CV and a cover letter outlining your experience and career aspirations to careers@saxonair.com

Job Types: Full-time, Permanent

Pay: 12.60 per hour

Benefits:

Additional leave Canteen Company pension Cycle to work scheme Free parking Health & wellbeing programme On-site parking
Ability to commute/relocate:

Norwich NR6 6JT: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have any experience of Heli Ops, Flight Operations and/or an interest in Aviation?
Education:

GCSE or equivalent (required)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Norwich NR6 6JT