Job Description

Role Description
The purpose of this field-based position is to provide scientific and technical support to our customers on the health, diagnostics and disease control for cattle and sheep. The successful candidate will support vets in practice by providing technical advice and product training, as well as following up on pharmacovigilance cases.
The person in role is required to work closely with Account Managers (AM), using their veterinary expertise to support the delivery of sales growth and market share gains.
This role will cover Wales and South West England, with regular travel across this region. It would suit someone based near Bristol.
Core Responsibilities
PlanningAlign activities to the AMs account plans, to relevant marketing programmes and to management direction Plan and implement the Key Opinion Leaders (KOL) and university management activities Manage time effectively to allow for Business Unit support and Customer support

RelationshipsWork with the AM to deliver bespoke customer solutions utilising all available resources including value add services and Product Managers Develop mutually beneficial long term partnerships with our customers based on veterinary expertise, respect & reputation Offer support, training and coaching to AMs and colleagues in the business unit that shares your expertise and adds value to our customers

Customer activitiesGrow the customer's product usage using technical and business knowledge. Deliver programmes that improve animal health and productivity Use practice data to identify opportunities and tailor our programmes to customer needs Provide the agreed standard of technical support to our customers, respond to customer queries and complaints quickly and effectively Undertake diagnostic support as required Support specific customers in association with AMs to provide a constant flow of information to the customer. Support the National Veterinary Manager/s when required

Veterinary knowledge and expertiseUse veterinary expertise to better inform customers of a product's technical workings, uses and effects Share knowledge with AM and throughout wider business Identify opportunities to use expertise to affect a commercial gain Maintain high level of expertise with the evolving portfolio of products, services, pricing and competition

ComplianceMaintain high standards of business conduct and compliance, adhering particularly to Pharmacovigilance Policy, Global Vet Policy, Zoetis values, travel & expenses policy and local codes of practise Deliver technical training and coaching to AMs that is consistent and compliant with Zoetis practise. Ensure adequate understanding and knowledge transfer on products and diseases Act in co-operation with AMs to keep accurate records of customer activity

Key SkillsStrong communication skills; written and verbal Knowledge base. Ability to retain and recall technical information to a detailed level on products and diseases Translation of technical information into clear concepts Customer focus with a strong service orientation Relationship and stakeholder management; can build successful and effective relationships Commercial mentality and focus on business opportunities

Behaviors
Our Colleagues make the differenceKeep current. Ensure your knowledge is accurate, detailed and extensive Instill confidence in your customers and colleagues through a track record of getting it right

Always do the right thingEarn the customers respect by consistently acting with honesty and integrity Be clear and direct with technical details. Don't allow room for interpretation and don't over promise or under deliver Recognize your respected position in the communities we serve, and represent our brand with honor

Customer obsessedMake the service you give to your customers is individual and memorable, every time Know your vets, know your farmers. Know more than just their names Establish effective and lasting relationships with customers that build loyalty to our brand

Run it like you own itAct decisively. Make controlled, rapid decisions and implement them Base your decisions on analysis, experience and judgement Apply commercial thinking to customer interactions and reach outcomes using a sound business mind

We are one ZoetisGive your time and expertise to your colleagues who need it. Be generous with help, support and praise Speak to customers with a united voice. Know what the AM knows, and vice versa

Training and QualificationsDegree in Veterinary Medicine (DVM) and RCVS Registered Certificate of specialization in a relevant disease management or animal health area is beneficial

ExperienceA minimum of 5 years' experience in Farm Veterinary Practice in the UK

Travel RequirementHigh frequency of travel within designated region. Drivers License required Occasional foreign travel

Full time
Why Join Zoetis?
At Zoetis, we are driven by a singular purpose: to nurture the world and humankind by advancing animal care. As the world's leading animal health company, we innovate, collaborate, and make a real impact--every day.
Innovative Science & Technology - Work with cutting-edge solutions that enhance animal health and well-being.

Global Impact - Join a team that supports veterinarians, farmers, and pet owners worldwide.

People-First Culture - Thrive in an environment that values diversity, growth, and work-life balance.

Sustainability & Responsibility - Make a difference in a company committed to a healthier, more sustainable world.
Comprehensive Benefits
? Comprehensive Benefits - Enjoy life assurance, group income protection, and a robust pension plan with a generous company contribution.

? Health & Wellness - Benefit from private medical insurance, health assessments, dental insurance, and discounted gym memberships.

? Financial Security - Access mortgage advice, will writing services, and a share ownership plan with matching contributions.

? Work-Life Balance - Take advantage of paid annual leave to rest and recharge.

? Professional Growth - Enjoy industry-competitive salaries, merit-based salary progression, and a global performance bonus.

? Employee Support - Our Employee Assistance Programme offers counselling, welfare advice, and a 24-hour confidential helpline.
Our Core Beliefs
? Our Colleagues Make the Difference - We invest in our people and their growth.

? Always Do the Right Thing - Integrity and ethics guide everything we do.

? Customer Obsessed - We put our customers at the heart of our business.

? Run It Like You Own It - We take ownership and drive results.

? We Are One Zoetis - Collaboration makes us stronger.
Your passion for animals and science can shape the future. Are you ready to grow with us? #Zoetis #JoinUs #AnimalHealth #CoreValues #Careers