Job Description

St Michael's Hospice Retail is responsible for the operation of the chain of St Michael's Hospice charity shops, e-commerce and the Donation Centre. We are currently seeking a Manager for our Rye Shop.

Within this role you will manage a team of volunteers, requiring excellent communication and organisational skills. The role will also include cashing up, sorting donations, pricing, rotating and ordering stock. You will also be responsible for the development and implementation of new and inventive ways to maximise income and reach targets. You will be confident in the management and promotion of Gift Aid and encouraging customers to sign up.

You will be responsible for ensuring that our Charity Shops are clean and visually inviting providing a positive shopping experience for our customers, whilst making them a rewarding place to work through volunteer training and recruitment. You will be responsible for delivering as much profit as possible to support the work of St Michael's Hospice.

At St Michael's Hospice we offer a friendly, team orientated work environment with

- a good pension scheme with the option to continue any existing NHS pension scheme membership,

- an Employee Assistance Programme, (Benenden Healthcare),

- up to 33 days annual leave plus bank holidays,

- free refreshment s

- supportive supervision and a proactive Education Department to support with your development.

- Hospice employees also qualify for a Blue Light Card with access to a huge array of discounts.

- Shop Managers may qualify for performance related bonus

To apply for this position please visit our website www.stmichaelshospice.com and complete an application form. Please note CVs will not be accepted. We can make information about the vacancy available in alternative formats (for example, large print) on request, and we will consider applications in alternative formats (for example, electronically) if required, in which case please contact the HR team.

Please note if a vacancy is part time the salary will be pro rata.

Closing date: Monday 1st December 2025

Interview Date: Monday 8th December 2025

Job Types: Full-time, Permanent

Pay: 25,341.01 per year

Benefits:

Company pension
Work Location: In person