SA692 - Full Time Customer Experience Administrator Job in Sport Aberdeen

Sa692 Full Time Customer Experience Administrator

Aberdeen, SCT, GB, United Kingdom

https://www.mncjobs.co.uk/company/sport-aberdeen

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Job Description

At Sport Aberdeen, we are dedicated to providing outstanding services and ensuring our customers have the best possible experiences. We pride ourselves on our commitment to inclusion, excellence and customer focus.

The customer experience administrator role is the first point of contact for our customers across a range of channels and services. You will be confident and adaptable to our different customer groups and able to recognise and deal sensitively with any customer inclusion needs.

You will be friendly, proactive, have great communication skills and enjoy working as part of a team. Above all, you will be committed to maintaining high customer service standards and ensuring customers receive enjoyable and effortless service in response to their enquiries.

You will have some background working in a customer service setting and using different software packages. Previous experience working in an office environment as well as an understanding of customer service standards are desirable but not essential.

This is a full-time, 37-hour per week role, which includes evening and weekend working. The role works on a shift basis, with a rota covering 8am-8pm Monday to Friday and 9am-5pm Saturday and Sunday.

If you believe that you have the skills and personal attributes for these positions, then we want to hear

from you!

Job Code:

SA692

Post:

Customer Experience Administrator

Location:

Sport Aberdeen HQ

Position available:

Full time 37 hours per week:

Various shifts between 8am-8pm Mon-Fri and 9am-5pm Sat/Sun

Duration:

Permanent

Salary:

12.73 per hour

If you have any specific questions about the role, please contact Hannah McGill

Closing date for Applications:

The closing date for applications is Thursday 30th October 2025 at 12pm noon

Please see Sport Aberdeen website for more information.

Job Types: Full-time, Permanent

Pay: 12.73 per hour

Work Location: In person

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