Job Description

Salary

Grade 2- 25,583-25,989

Contractual hours

37

Basis

Full time

Region

Doncaster

Job category/type

Administration/Clerical

Date posted

30/09/2025

Job reference

REQ21260

Grade/Salary:

Grade 2 (25,583 - 25,989)

Hours/Type:

37 hours per week, Full Time Permanent

Location: Your base will be the Civic Office but you will be expected to be out and about in the borough

at times to support customer involvement.

There are opportunities for agile working to meet the needs of the business.

Closing Date: Monday 13th October 2025

We're on the lookout for a super reliable and detail-oriented Customer Experience Administrator to join our team. This role is all about keeping our daily operations running smoothly. We need someone who's happy to jump in and help with various admin tasks to support our customer engagement work and the wider needs of the Customer Service team.

What we are looking for:

Here's what you'll be doing: You'll be all about our Values and Behaviours, keeping things organised, and hitting deadlines. You'll chat and write clearly, listen and solve issues like a pro, and work well with everyone. You'll jump in to help, handle sensitive info carefully, and adapt to changes easily. Plus, you'll be flexible and will need to work across different venues in the borough to support customer involvement and service delivery.

What is in for you?

We are focused on being an employer of choice, where people thrive and your voice is truly heard.

You will enjoy competitive pay, and a wide range of benefits, including:

Generous annual leave entitlement starting at 27 days a year plus bank holidays and increasing with length of service to 32 days Enrolment to the Local Government Pension Scheme. Support your career by offering a wide variety of formal training courses with a combination of in-house and externally provided courses. A flexible approach to your work life balance. We know people give their best when they can give 100% to the job. Maternity, Paternity and Adoption leave with enhanced pay (subject to eligibility) Access to paid for private healthcare with the opportunity to upgrade.


If you are the kind of person that wants to do a great job and make a difference to our customers and colleagues, we think you will love it here.

If you would like to discuss this opportunity further, please contact Asim Munir on 01302 862958 for an informal and confidential discussion.

Please note St Leger Homes of Doncaster will not accept CV's as a form of applying for this position.