Job Description

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.



We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience

Job overview

A vacancy has become available in The Safety, Security and Resilience Team for a Safety Administrator. We are looking for a confident, enthusiastic and flexible candidate to support the team to provide administrative support for the organisations CCTV and lone working systems.



This is an exciting opportunity for an Administrator who has an interest in supporting the wider safety functions of the organisation and who has the passion to provide strong administration support.

Main duties of the job

To provide high quality administration to support the CCTV and lone working processes of the Trust.



Maintain confidentiality in relation to data processing and access to clinical information as appropriate.



Apply all training, knowledge and understanding in relation to information governance.



Support other areas of administration as directed by the Safety and Security Manager, Associate Director of Safety, Security and Resilience or as required by other senior members of the team.

Working for our organisation

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us?

We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk?

The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Detailed job description and main responsibilities

Assist the Safety Support Officers with the implementation, use and monitoring of the Trusts Lone Working Devices.



Ability to provide operations and monitoring of the CCTV and Lone Working system installed across the organisation.



To use the Lone Working Database as trained and instructed to accurately update and provide information to support the localities meeting timescales and deadlines provided.



Work in partnership with the Lone Working contractor to ensure devices are working correctly and being actively used.



To support lone workers and managers with access to up to date information and compliance with lone working guidance.



To support with training and implementation of lone working system.



To use the CCTV equipment as trained and instructed to help save and provide evidence to the police where required, via various media methods.



To use the CCTV equipment as trained and instructed to help save and provide footage to clinical staff along with other incident information.



To use the CCTV equipment as trained and instructed to help the uploading of incidents to SharePoint (or other) allowing for other departments i.e Legal Services, Information Rights, Safer Care to allow review of CCTV from external agencies.



To use the CCTV equipment as trained and instructed to provide Redaction of CCTV imagery to allow sharing of footage in a confidential manner.



To monitor the CCTV Request inbox and respond accordingly in a timely manner and escalate via the necessary routes if required.



To demonstrate competence in the use of CCTV viewing software to access the Trust CCTV.



When required support with other administration tasks within the team appropriate to grade.



When required support with incident administration.



Any other duties as delegated within the team.

Person specification

#

Experience

Essential criteria

Experience of Office & Microsoft Excel & Word. Maintaining tight deadlines. Office administration

Desirable criteria

Working in a mental health care setting Use of Local Risk Management Software Systems #

Knowledge

Essential criteria

Knowledge of quality checking of data #

Skills

Essential criteria

Communication skills (written and oral) Word processing and IT Skills Organisational skills Able to use own initiative

Desirable criteria

Minute taking #

Qualifications

Essential criteria

Good level of general education (Mathematics and English to GCSE Grade C) OR Level 3 NVQ Diploma in Business and Administration or equivalen

YOUR APPLICATION



We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at recruitment@nsft.nhs.uk.



PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.


EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.


As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.

Disclosure and Barring Service Check

This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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