Job Description

Location:

On-site, Dyrham (SN14 8HZ) |

Schedule:

Full-time, Monday-Friday

Join The Fine Cheese Co.

The Fine Cheese Co. is a trusted name in artisan cheese and fine food, proudly supplying exceptional products across the UK and beyond for over 30 years.

We are seeking an Account Coordinator to support our Account Managers by maintaining strong customer relationships, promoting our product range, and maximising sales via our upcoming B2B platform.

Key Responsibilities:

Engage with customers to upsell, cross-sell, and promote seasonal products Manage inbound orders and queries via phone/email Maintain CRM records and coordinate sample dispatches Collaborate with internal teams to ensure smooth order fulfilment Support various admin tasks, including order tracking and stock checks

What We're Looking For:

Strong communication and customer service skills Confident in upselling and product promotion Organised and detail-oriented Experience in customer service or sales (food/retail/wholesale preferred) Familiar with CRM and order systems Positive, team-oriented attitude

Why Join Us?

Be part of a respected name in fine food Friendly, dedicated team
Perks: free on-site canteen with our own head chef and barista, staff discount, free parking

Additional Information:

All applicants must have the right to work in the UK throughout the duration of the contract- sponsorship is not an option. Please note that our location is not easily accessible via public transport, but we offer free on-site parking.

All candidates must have the right to work in the UK for tenure of engagements.

Strictly No Agencies.

Job Type: Full-time

Pay: Up to 27,000.00 per year

Benefits:

Discounted or free food On-site parking
Application question(s):

Please describe your interest in Fine Foods? Have you used CRM system historically?
Experience:

Proactive sales : 2 years (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person