Job Description

Sales Account Manager

Location

:Hull

Job Type:

Permanent

Working Hours:

37.5 hours per week

Salary

:? Dependent on experience

If you are passionate and experienced Sales Account Manager, this could be an exciting new opportunity for you...

Job Purpose

To provide a dedicated, professional service to customers. This role is crucial in nurturing customer relationships and ensuring client satisfaction. In this role you would be an office based representative for Flexipol and would be vital in maintaining and enhancing our reputation by providing an excellent service and offering support.

Key Responsibilities:

Maintain and develop designated customer base and advise on new products and materials Make personal visit to existing and potential customers for sales and technical queries Provide excellent customer service to a range of customers and key accounts Providing customers with documentation requested Updating the system with customer information Responding to customer enquiries Raising customer orders and sending customer order acknowledgements Raising customer trials and making samples Raising customer complaints and consulting with commercial team Monitoring the sales department open complaint tasks and ensuring they are completed to a timely manner To schedule regular customer service review meetings with existing business Ensuring all customer finance queries are resolved by liaising with Finance team and attending credit control meetings Communicating courteously over the phone and via email with customers Attend training required to further develop skills and knowledge

A Few Things About You:

Strong attention to detail to ensure accuracy Friendly, helpful, confident and engaging personality Customer service focus Ability to multitask, prioritise and manage time effectively

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Experience Required:

At least 2 years of experience in Sales or Account Management A good understanding of Microsoft Excel, Outlook and Word Ideally would have experience of CRM Software A proficient level of mathematical skills to be able to calculate percentages/product weights/prices etc Excellent verbal and written communication skills Excellent administration skills

When You'll Be Working:

You will be working a 37.5 hour week between Monday to Thursday 08:30am to 17:00pm, Friday 08:30am to 15:30pm with 45 minute lunch break.

Who We Are:

Flexipol is in its 30th year, and during this time the business has grown steadily each year, providing long term secure employment.

The company is BRC certificated and is an approved food packaging supplier to key manufacturers in the UK and internationally, such as those in the Marks and Spencer supply chain.

The Company prides itself on its innovative approach to product design and manufacturing, along with an excellent reputation for high-quality customer service.

We believe that our success is due to our unique blend of technical collaboration, innovation and extraordinary service and most importantly, the skills, team work and dedication of our employees.

Why Work For Us:

Aside from the competitive rate of pay, the following is available:

Early finish on a Friday - 15:30pm Additional annual leave for length of service Employee Referral Scheme Employee Assistance Program Life Insurance Company Sick Pay (after qualifying period)

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Flexipol is an Equal Opportunities and Age Positive Employer

Candidates must be eligible to live and work in the UK.

Job Types: Full-time, Permanent

Benefits:

Free flu jabs Health & wellbeing programme On-site parking Referral programme Sick pay
Work Location: In person