Job Description

Job Summary

We are seeking a dynamic and client-focused Sales Account and Business Development Manager to join our team. The successful candidate will be responsible for maintaining and growing relationships with our clients, ensuring their needs are met with exceptional service. This role offers an excellent opportunity to utilise your sales and relationship management skills within a fast-paced environment. The ideal applicant will have experience with Salesforce and CRM software, enabling efficient tracking of client interactions and sales pipelines. The position is paid and suitable for individuals eager to develop their career in account management.

Responsibilities

Develop and maintain strong relationships with existing clients, acting as their primary point of contact Identify opportunities for account growth through upselling and cross-selling strategies Manage client accounts using Salesforce and other CRM software to track interactions, sales activities, and progress Collaborate with internal teams to ensure client requirements are met effectively and efficiently Prepare and deliver presentations tailored to client needs, demonstrating the value of our products or services Monitor account performance metrics and report on key insights to senior management Resolve any issues or concerns raised by clients promptly, maintaining high levels of customer satisfaction Assist in onboarding new clients by providing comprehensive support during the initial phases of engagement

Requirements

Proven experience in account management or sales roles, preferably within a similar industry Proficiency in Salesforce and CRM software is essential for managing client data effectively Excellent communication skills, both written and verbal, with the ability to build rapport quickly Strong organisational skills with the ability to manage multiple accounts simultaneously A proactive approach to problem-solving and a customer-centric mindset Ability to work independently as well as part of a team in a fast-paced environment A recognised qualification in business, marketing, or related fields is desirable but not essential
This role offers an engaging environment where your relationship-building skills can thrive. We value organised professionals who are eager to contribute to our ongoing success while developing their expertise in account management.

Job Type: Full-time

Pay: 40,000.00-55,000.00 per year

Benefits:

Company pension Free parking Gym membership On-site parking Sick pay UK visa sponsorship
Work Location: Hybrid remote in Cambridge CB24 9AD