Job Description

Sales Administrator

Clear Edge is an established Window and Door Fabrication Business with clients spanning both the UK domestic and commercial markets, part of The Green Retreats Group. As a result of our continued growth and a move into new products we are looking for an experienced and enthusiastic employee to join our dedicated team.

Description

We are seeking a detail-oriented and highly organised sales admin to join our team. In this pivotal role, the individual will be responsible for processing and managing customer orders and quotes with a focus on accuracy and efficiency. The successful candidate will ensure that all orders are fulfilled in a timely manner, adhere to company policies, and meet customer expectations. You will collaborate closely with various departments, including sales, customer service, and logistics to ensure seamless operations and customer satisfaction. This role requires strong communication skills, exceptional attention to detail, and the ability to manage multiple tasks simultaneously. The ideal candidate will possess a strong understanding of order processing systems and possess the ability to work independently as well as within a team environment. By successfully managing the entire order-to-fulfilment process, you will play a crucial role in driving customer loyalty and supporting the growth objectives of the organisation. If you are passionate about providing top-notch service and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Responsibilities

Process customer orders and quotes accurately and efficiently Verify order details and pricing against customer specifications Collaborate with sales and customer service teams to resolve any discrepancies Ensure timely order fulfilment and delivery by coordinating with the logistics & Install team Maintain up-to-date records of customer interactions and transactions Generate reports related to order processing and inventory levels Assist in the development and implementation of order processing procedures and best practices Assist management of installations Ensuring all estimates & orders are in line with company policies, industry standards, and client specifications.

Requirements

Proven experience in order processing or a similar role Strong attention to detail and high level of accuracy in work Excellent communication skills, both written and verbal Proficient in Microsoft Office Suite and order processing software eg. Business micros & Logikal. Ability to work independently and manage time effectively Strong problem-solving skills and a customer-focused attitude

Benefits

26,000 - 28,000 per annum Full-time position, 40 hours per week, Monday-Friday 20 days holiday + bank holidays Enhanced Paternity/Maternity scheme Health cashback scheme Shopping discounts and vouchers
Our office and factory are based at Westcott Venture Park, Aylesbury. Due to our location, a full driving license and own transport is essential

Job Types: Full-time, Permanent

Pay: 26,000.00-28,000.00 per year

Benefits:

Additional leave Bereavement leave Casual dress Company events Company pension Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme On-site parking Sick pay
Schedule:

8 hour shift Day shift Monday to Friday No weekends
Work Location: In person