Job Description

Lascar is a market-leading UK electronics company based in Whiteparish, near Salisbury. We have an exciting opportunity for a highly organised, self-motivated Administrator to join our busy and expanding Customer Support team; a key area of our business. You will play a critical role in processing sales orders and being a helpful and friendly first point of contact for all customers. This is a busy and varied role requiring an excellent telephone manner and high attention to detail.

Key Responsibilities:

Administrative duties such as processing sales orders, raising new quotations, issuing credit notes etc; Communicating with customers via phone and email to process orders and respond to sales enquiries; Collaborating with other internal teams (such as purchasing and despatch) to ensure smooth operations and first class customer support; Processing web orders and payments; Running daily sales reports as required; Maintaining the sales database with customer details and amending where necessary.

Key Requirements:

Previous experience in a customer support/sales admin role; Strong administrative and organisational skills with a keen eye for detail; Excellent written and verbal communication skills; A proactive, "can-do" attitude; Ability to juggle multiple tasks and work efficiently as a team; Excellent IT skills with experience in Microsoft Excel, Word and Outlook; Willingness to learn and develop (full training is provided); Knowledge of a CRM system would be advantageous but not essential; A driving licence and reliable transport (public transport is not readily available to our office).

Benefits:

Salary: up to 30,000 depending on skills and experience. Working Hours: full-time hours are 8.30am to 5pm, Monday to Thursday and 8.30am to 4pm on a Friday. Holiday: Starting entitlement is 22 days plus Bank Holidays - this increases each year to a maximum of 28 days plus Bank Holidays. Sabbatical: One month paid sabbatical after 6 years of work.

Lascar is a non-smoking/non-vaping company.

Job Types: Full-time, Permanent

Pay: Up to 29,000.00 per year

Benefits:

Company events Company pension On-site parking
Work Location: In person