Job Description

Job Summary

The Sales Administrator Apprentice will provide essential administrative support to the sales team while developing key skills in sales operations, customer service, and business administration. This role offers an excellent opportunity to gain hands-on experience while working towards a recognised apprenticeship standard.

What you'll do at work:

Make outbound calls to new and existing customers to introduce products and services Follow up enquiries, quotes, and previous customer interactions Provide day-to-day administrative support to the sales team Process sales orders accurately and in a timely manner Maintain and update customer records and sales databases Liaise with customers via phone and email, responding to enquiries professional Assist with reports, spreadsheets, and general office tasks Work closely with other departments to ensure smooth sales processes Maintain and update customer records accurately on the CRM system Identify sales opportunities and pass qualified leads to senior sales staff Support account managers with customer communication and order processing Learn product knowledge and confidently communicate key benefits to customers Assist with sales campaigns, promotions, and customer outreach activities Deliver a professional and friendly customer experience at all times

Where you'll work

Unit C, The Warehouse
Showfield Lane
Malton
North Yorkshire
YO17 6BT

Training provider

CRAVEN COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

Training schedule

Level 3 Business Administrator apprenticeship standard:

This is an Advanced Apprenticeship in Business Administration and will include a combination of on and off the job training in the workplace. You will have monthly mentoring and guidance at work from a Craven College Learning & Development Advisor and monthly online seminars.

After approximately 18-months you will be entered to undertake an End Point Assessment, to complete your apprenticeship.

Required qualifications:

GCSE in:

English (grade 4 or above or equivalent) Maths (grade 4 or above or equivalent)

Skills

Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Logical Team working Initiative Positive attitude

About this employer

We are one of Europe's leading suppliers of ID cards and ID card printers and the official UK & Ireland distributor for Matica Technologies. Our extensive card printing range enables businesses to efficiently produce their own ID cards. Working closely with our valued network of resellers, we offer specialist ID solutions that are used across a wide range of industries. Our innovative digital access solutions support venues & events throughout the world.

https://www.cards-x.co.uk/

After this apprenticeship

Potentially leading to permanent employment on successful completion of the apprenticeship This will be reviewed regularly throughout the apprenticeship and a decision made prior to completion and achievement
If you have any questions or would like to discuss this opportunity, please call the Scarborough Apprenticeship Team on 01723 588072 or email apprenticeshipsscarborough@craven-college.ac.uk

Job Types: Full-time, Apprenticeship

Pay: From 14,976.00 per year

Work Location: In person