Job Description

Be the voice our customers remember and the support our sales team counts on.

If you enjoy building relationships, staying organised, and helping clients get the very best service then this is your opportunity to join a friendly, growing business.

About Us

Zero 7 is a trusted name in business telecoms and IT services, providing bespoke solutions across the South West and beyond. We're passionate about technology, local business, and excellent customer service -- and we're ready to grow.

About the Role

As our Sales Administrator, you'll be the first point of contact for existing clients -- managing everything from day-to-day support to contract renewals and upgrades. You'll support our sales team by preparing quotes, processing orders, keeping our CRM up to date, and liaising with other departments to make sure everything runs smoothly.

This role offers variety, responsibility, and the chance to make a real difference to customer satisfaction and business growth.

Why Join Us?

Stable, full-time role with 25,500 basic + commission Hands-on training in products, services, and systems Friendly, supportive team environment Free parking and company mobile phone Opportunity to get involved in marketing and promotions

What You'll Do

Act as the friendly first point of contact for client calls and emails Build and maintain long-term relationships with clients Prepare and follow up on sales quotations to secure business Process orders quickly and accurately, liaising with other departments for fulfilment Manage contract renewals, service upgrades, and after-sales support Spot opportunities for cross-selling or upselling and pass larger leads to the Sales Manager Maintain accurate client data in our CRM Generate sales reports, track performance metrics, and assist with promotions Support marketing campaigns after a qualifying period Resolve client queries promptly to ensure high satisfaction

What You'll Bring

Experience in sales admin, internal account management, or customer service Confidence using CRM software, email, and Microsoft Office (especially Excel) Strong organisational skills with excellent attention to detail Clear, confident communication -- both written and verbal Positive, team-oriented attitude with a customer-first mindset Willingness to learn about our products and services in detail

Salary & Benefits

25,500 basic salary Monthly commission (paid in arrears, details at interview) Company mobile phone Free on-site parking Full training provided Career growth opportunities within sales and marketing Supportive and friendly workplace culture

Hours & Location

Monday to Friday, 8:45 AM - 5:15 PM Based full-time at:
Commpliment House, Upcott Park, Pottington, Barnstaple, EX31 1AD

Some flexibility may be required to meet client or business needs
Job Type: Full-time

Pay: From 25,500.00 per year

Benefits:

Additional leave Company events Discounted or free food Employee discount Free parking On-site parking
Work Location: In person