Sales Administrator

Birmingham, ENG, GB, United Kingdom

Job Description

The post holder will be required to provide efficient sales and administrative support to the organisation by handling customer interactions, processing orders and maintaining accurate records, while ensuring a clean, well-managed stock and working environment.

Handle general customer service duties, including responding to phone calls, emails, and online messages. Process customer orders accurately using the internal stock management system. Generate invoices and shipping labels for outgoing orders. Update customer accounts with tracking details and other relevant information. Manage and organise stock in line with company procedures. Assist with daily stock checks and support stock control managers in maintaining accurate inventory levels. Maintain a high level of product knowledge and deliver excellent customer interaction. Liaise with the logistics department to coordinate timely deliveries. Maintain cleanliness of the unit by completing daily cleaning tasks and adhering to workplace hygiene protocols (including COVID-19 precautions). Ensure product displays are well-maintained and accurately arranged. Accurately check and input data for orders and invoices. Follow instructions from management and respond to requests efficiently and professionally.

Person Specification

Previous experience in a customer service or administrative role Experience working with inventory or stock control systems (Desirable) Strong communication (written and verbal) Attention to detail Ability to multitask and prioritise Organisational and time management skills Microsoft Office suite skills Knowledge of order processing and customer service procedures


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Job Detail

  • Job Id
    JD3308589
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Birmingham, ENG, GB, United Kingdom
  • Education
    Not mentioned