Job Title: Sales Administrator
Location: Blandford Dorset
Reports To: Group Sales Manager
Employment Type: Full-time (part-time considered for the right candidate)
Purpose of the Role
To provide high-quality administrative support to the Sales Team ensuring that sales processes run smoothly from quotation to delivery. This role is key to ensuring compliance, accuracy, and efficiency as well as a professional customer experience.
Key Responsibilities
Administer the sale of new and used machinery from a range of suppliers
Liaise with Sales team, suppliers, logistics and finance to track order progress and resolve issues
Support Group Sales Manager in monitoring and delivering KPIs
Maintain and update Dealer Management Systems
Liaise with customers following delivery of new machines to ensure professional handover and completion of NPS process
Liaise with customers and product specialists on guidance system registrations
Provide cover for other Sales Administrators during leave or peak workload periods including;
+ Invoicing of new machinery as required
+ Registrations of new machinery and transfer of registrations as required
Provide stock information to other teams within the company as required
Carry out machinery stock audits for the company in association with suppliers
Act as a central point of coordination across the Sales Administration team
Assist with other administrative tasks where required.
Skills & Experience
Essential:
Proven administration experience in a fast-paced environment.
High attention to detail and accuracy under pressure.
Strong IT skills, including Microsoft 365 and CRM/Dealer Management Software.
Excellent written and verbal communication skills.
Ability to manage multiple priorities and stakeholders.
Desirable:
Experience within the agricultural, construction, or machinery dealership industry.
Knowledge of finance paperwork and compliance processes.
Familiarity with Ibcos Gold or similar dealer management systems.
Personal Attributes:
Enthusiastic, organised, and flexible approach to work.
Positive team player who can also work independently.
Ability to meet deadlines and adapt to changing priorities.
* Professional and approachable manner when dealing with customers, suppliers, and internal teams.
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