Job Description

About Us

Wye Valley Brewery is a multi-award-winning, family-owned British brewery, proudly crafting original beers since 1985.

Based in rural Herefordshire, we produce the very best cask, keg, bottled and canned beers--including favourites HPA, Butty Bach, 1985 and Nightjar --using the finest ingredients, including locally-grown hops.

As a Real Living Wage employer, we're committed to quality, community, and sustainability. Our beers are enjoyed in pubs across the West Midlands and South Wales and are stocked in major supermarkets and independent retailers nationally.

The Role

We're looking for a

Sales Administrator

to join our busy Sales Office team. This is a varied and dynamic role that requires flexibility, accuracy, and excellent communication skills. You'll be a key point of contact for our customers and support for our Field Sales team.

Key Responsibilities:

Daily outbound telesales to on-trade (pub) customers Handling enquiries from retail/off-trade customers (including supermarkets) Processing and dispatching online sales orders Providing administrative support to the Field Sales team Serving customers in our brewery shop Weekend and bank holiday rota duties (e.g. shop cover, brewery tours - approximately one Saturday every six weeks) Opportunity to help at events

About You

You'll be a team player with a proactive attitude and a genuine interest in our business and our customers.

Essential Skills & Experience:

General office administration experience PC literate, including Microsoft Office Strong communication skills and confident telephone manner Ability to manage and prioritise workload effectively Comfortable with regular telephone work Ability to lift heavy/awkward product items (manual handling training provided) Able to commute to the brewery site in Stoke Lacy, Herefordshire

What We Offer

Competitive salary Full training and ongoing development Generous Pension scheme Staff discounts on beer and merchandise Gym membership Supportive and inclusive working environment Free onsite parking Company bonus available

How to Apply

Please submit your

CV and a covering letter

explaining why you're the right fit for this role.

Application deadline: Friday 8 August 2025

Job Type: Full-time

Pay: 27,144.00 per year

Schedule:

8 hour shift Day shift
Work Location: In person

Application deadline: 08/08/2025