Job Description

? JOB ADVERT: Sales Administrator - Fire & Security

SGD Group | Cardiff, UK

About Us

SGD Group is a leading provider of fire and security solutions across the UK, delivering high-quality systems, maintenance, and support to commercial, industrial, and public-sector clients. As we continue to grow, we're looking for a proactive

Sales Administrator

to join our Cardiff team and help drive our next phase of expansion.

The Role

As a Sales Administrator, you will play a key part in supporting the Sales Team and ensuring a smooth, efficient process from enquiry through to delivery. You will work closely with internal departments, engineers, and customers, providing accurate documentation, quotations, and administrative support across our fire and security services.

Key Responsibilities

Handle incoming sales enquiries and support the Sales Team with day-to-day administrative tasks Prepare and issue quotations, proposals, and sales documentation Maintain and update CRM systems, ensuring accurate customer and project records Liaise with clients, suppliers, and internal teams to schedule surveys, installations, and follow-ups Assist with tender submissions, pricing sheets, and sales reports Support order processing and ensure compliance with industry standards Provide excellent customer service and help resolve general queries

About You

We're looking for someone who is organised, enthusiastic, and confident working in a fast-paced technical environment.

Essential Skills & Experience:

Previous experience in an administrative or sales support role Strong organisational skills and high attention to detail Excellent communication skills, both written and verbal Proficient in MS Office (Word, Excel, Outlook) Ability to manage multiple tasks and prioritise effectively

Desirable:

Knowledge of fire and security systems (e.g., alarms, CCTV, access control) Experience using CRM or job-management systems Background in engineering, construction, or technical service sectors

What We Offer

Competitive salary (based on experience) Full-time, permanent role based in Cardiff Ongoing training and development Friendly, supportive team environment Opportunity to grow within a well-established and expanding business

How to Apply

If you're organised, customer-focused, and ready to contribute to a company that's passionate about safety and innovation, we'd love to hear from you.
Please send your CV to

m.horton@sgdgroup.co.uk

Strictly no agencies

Job Type: Full-time

Pay: 25,000.00-28,000.00 per year

Benefits:

On-site parking
Ability to commute/relocate:

Cardiff: reliably commute or plan to relocate before starting work (required)
Experience:

Sales administration: 1 year (preferred) administration: 1 year (preferred)
Work Location: In person