Sales Administrator

Coventry, ENG, GB, United Kingdom

Job Description

Salary:

26,000 + Bonus Incentives

Contract:

Full-Time, Permanent

Location:

Coventry Office

BT Local Business Coventry & Warwickshire

is seeking an experienced

Sales Support Executive / Sales Administrator

to join our growing team. Working as part of the BT brand family, you'll provide essential

sales operations, order management, and customer service

support to our

B2B sales team

.

This is an exciting opportunity for someone who enjoys working in a

fast-paced sales environment

, supporting business customers and ensuring a smooth end-to-end sales process.

Key Responsibilities



Act as the

first point of contact

for sales enquiries, order progress and customer updates. Manage the

end-to-end order process

, ensuring accuracy and compliance with

BT standards

. Handle

order processing, CRM updates, and reporting

for all sales activity. Liaise with

BT departments, sales teams and customers

to resolve any order or billing discrepancies. Prepare

sales reports, forecasts and commission calculations

(CRQs). Support the management team with

sales administration tasks

, documentation and performance tracking. Ensure

exceptional customer service

and timely communication throughout the sales cycle.

Requirements



Proven experience in a

Sales Support, Sales Administration, or Customer Service

role. Strong

communication, organisation and attention to detail

skills. Experience supporting

field or telesales teams

in a

B2B or telecoms

environment (preferred). Competent with

Microsoft Office (Excel, Outlook, Word)

and

CRM systems

. A proactive, solutions-focused team player who thrives in a

fast-moving commercial

setting.

What We Offer



26,000 base salary + Bonus Incentives

21 days holiday + bank holidays

, rising annually to 24 days

Birthday off + extra Days Christmas leave

Company events, recognition and reward programmes

Free parking

,

free tea & coffee

,

dress-down policy

NEST pension scheme

Supportive, friendly environment with career growth opportunities

Join our BT Local Business team today

and help us deliver an exceptional experience to our business customers.

Job Types: Full-time, Permanent

Pay: 25,000.00-27,000.00 per year

Benefits:

Free parking Sick pay Work from home
Experience:

administration: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

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Job Detail

  • Job Id
    JD4120501
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Coventry, ENG, GB, United Kingdom
  • Education
    Not mentioned