Job Description

About Us:

Mughal Driving School Ltd is a reputable and expanding provider of driver training services in Derby. We are committed to delivering excellent customer service and quality instruction to all our learners. As our operations grow, we are looking for a reliable and proactive

Sales Administrator

to join our office team and support day-to-day sales coordination and administration.

We are seeking a highly organised

Sales Administrator

to support the smooth running of our customer service and sales functions. You will play a key role in managing lesson bookings, maintaining accurate records, and assisting the management team in delivering an excellent learner experience.

Key Responsibilities:

Handle incoming enquiries via phone, email, and online platforms. Process driving lesson bookings and maintain up-to-date customer records. Issue quotations, booking confirmations, invoices, and receipts. Coordinate with instructors to manage and optimise scheduling. Maintain CRM and digital filing systems with accurate client data. Ensure compliance with GDPR and internal data handling policies. Assist in the preparation of regular sales and performance reports. Follow up with customers regarding enquiries, leads, and feedback. Support marketing campaigns and communication efforts. Monitor stock levels of learning materials and request reorders. Provide general administrative support to management. Deliver a high standard of customer service in every interaction.

Requirements

Prior experience in an administrative, sales support, or customer service role Excellent communication and interpersonal skills Strong organisational skills with attention to detail Proficiency in Microsoft Office (Word, Excel, Outlook) Experience with CRM software (desirable) Ability to multitask and work independently in a fast-paced environment Positive attitude and customer-first mindset

How to Apply:

Please send your CV and a short cover letter explaining your suitability for the role.

Job Types: Full-time, Permanent

Pay: 31,000.00-40,000.00 per year

Benefits:

Company pension
Schedule:

Monday to Friday
Work Location: In person

Reference ID: Mughal-SA-2025