Job Description

Wafer have been manufacturing and supplying ice cream cones and ice cream related products for 30+ years. Due to our continued and exciting growth we have an opportunity for a sales administrator to join our fast paced, dynamic, fun, friendly sales team!!

Successful candidates must possess the following:

Essential

minimum 1 year previous experience in a office based sales admin role or sales and admin previous experience

Good knowledge of appropriate business telephone etiquette

Desirable

Business to business sales experience

Skills and Competencies

Essential

Good communication and interpersonal skills with ability to work in a team A positive, can-do attitude and work ethic Good attention to detail Effective problem solving abilities Good organisational, planning and time management skills Ability to focus on results and to work on own initiative Proficient in the use of MS Word, Excel, Outlook

Desirable

Proficient in the use of Sage Line 200 accounting software and spreadsheet software

Criteria

Qualifications/ Attainments

Desirable

Post-secondary level education

Job Role Responsibilities:

Provide Sales administrative support to sales department within the company. Answering telephones, queries and providing assistance Deal with new and repeat customers on a daily basis via telephone or email for the purpose of processing new orders and upselling where possible. Prepare and send product samples on request from potential customers. Process customer invoices/sales orders using the company's Sage accounting system. Interact with the company's Production and Logistics teams to ensure customer orders can be processed and delivered in a timely manner and ensure customers are kept informed. Update and maintain customer and sales information on the company's customer database to ensure data remains current. Update website, produce mailshots and update social media platforms Any other duties, within reason and capability, as determined by the Sales Manager.

Benefits:

Annual performance related bonus if company targets met Weekly buns & sausage rolls on the boss every Wednesday! Christmas Shutdown Cycle to Work Scheme Company social events Free onsite parking Friday well being day - office shut down at 15.00 hrs. ( except for critical issues)
Position Permanent - Full Time - Mon to Fri 9am-5pm

Place Derry/Londonderry

Job Type: Full-time

Pay: 26,000.00-27,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company events Company pension Cycle to work scheme On-site parking Profit sharing
Schedule:

8 hour shift Day shift Monday to Friday
Ability to commute/relocate:

Derry BT48 8SE: reliably commute or plan to relocate before starting work (required)
Experience:

Sales administration: 1 year (required) administration: 1 year (preferred)
Work Location: In person

Application deadline: 16/05/2025
Reference ID: WAFER SALES ADMIN 25 - 2
Expected start date: 25/05/2025