Job Description

Sales Administrator

Location:

Tamworth, UK

Salary:

21,500 - 25,000 per annum (depending on experience and skills)

Job Type:

Full-time, Permanent

Working Hours:

Monday to Thursday: 8:30am - 4:00pm (or 8:00am - 3:30pm) Friday: 8:30am - 1:30pm (or 8:00am - 1:00pm)

About Us

PI-KEM is a leading Science and Technology Sales Company, supplying scientific equipment and advanced materials to research and commercial customers around the world. We're a friendly, outgoing team committed to excellent customer service, technical support, and long-term business relationships.

We're proud of the company we've built - and now we're looking for a

Sales Administrator

to join our team in Tamworth.

About the Role

This is a great opportunity to be part of a growing science and technology company, where you'll play a vital role in supporting our

Business Development Team

and contributing to the success of our

Advanced Materials

division. You will work closely with our experienced Sales Development Manager, providing sales support, essential to maintaining an organised workflow and focused on enabling the team to achieve their gross margin targets.

You will be based at our Tamworth Office but may be asked to travel within the UK to support events or attend training.

We actively support professional development and provide regular training opportunities. You will receive ongoing support through our Company coaching and mentoring programme.

Key Responsibilities:

High standards of Customer Service: Collaborate with other departments to ensure seamless operations and customer satisfaction.

Right First Time; On time: Follow company processes to ensure all tasks are completed accurately, efficiently and within our service standard time guidelines

Business Development: Reaching out to new and existing customers, onboarding new companies and contacts

Market and Product Updates: Stay updated on our products, customers and markets plus build close relationships with our suppliers. Communicate findings back to your team

Help manage workloads: Support colleagues by providing quotes, engaging with customers by phone, email and social media, updating CRM, receiving orders, responding to enquiries, and after-sales contacts

Preparation: Ensure your team has the resources they need to maximise gross margin revenue. This includes preparation of reports, presentations and sales related documents, ensuring they are all accurate, on-brand and professionally presented

Team Support: Share knowledge, take incoming calls, welcome visitors and provide cover for colleagues

Professional Development: Complete at least 30 hours of professional development per year

What We're Looking For

Person Specification:

Exceptional organisational skills with the ability to multi-task and meet strict deadlines Excellent communicator, enjoys talking to people on the phone Want to collaborate and be an active part of the team Motivated self-starter, with a positive, professional attitude. Strong team member who takes pride in the work they complete A keen attention to detail, ensuring product codes and formulae are correct, and brand guidelines are followed

Experience:

B2B Sales Administration: Two years, or Business Admin Level 3 Proficiency in Word, PowerPoint and Excel SageCRM and Sage200 (preferred) Second language (bonus!)

Benefits:

28 days holiday (increases with service length), plus additional Christmas Shutdown, Birthday leave, & 3 wellbeing days Personal injury salary protection Supported volunteering with an additional day's leave to recognise this. Access to Perkbox and an Employee Assistance Programme Onsite Carparking Half an hour paid lunch (Mon to Thurs) Early finish on a Friday!
We pride ourselves on our culture of equity and diversity and actively support charities and careers education within the local area.

How to Apply

Please apply directly via Indeed with your CV

and a cover letter

explaining why you're interested in the role and how your skills align with what we're looking for.

We look forward to hearing from you!

Job Types: Full-time, Permanent

Pay: 21,500.00-25,000.00 per year

Benefits:

Additional leave Company pension Employee mentoring programme Free parking On-site parking Paid volunteer time
Schedule:

Monday to Friday No weekends
Experience:

B2B Sales Admin: 2 years (preferred)
Language:

English fluently to a professional business standard (C1-C2) (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Expected start date: 13/06/2025