Job Description

Location:

Site 5, Hill Barton Industrial Estate, Exeter

Hours:

Monday to Friday 08.30 - 17.30 with 1 hour lunch

Salary:

25,843.74 per annum (OTE 27,120 per annum)

A little about us

City West Country Limited, a privately owned enterprise with over three decades of experience in the motor industry, proudly operates the Mercedes-Benz South West brand across our four dealerships in Exeter, Taunton, Plymouth, and Truro. As part of the City West Country team, you'll benefit from our years of expertise, a commitment to professional growth, and a structured development path supported by comprehensive training from Mercedes-Benz Head Office.

About the Role

The role is to provide administrative support to the Sales support and Sales Team. Consistently exceeding customer expectations.

What can we offer you?

25 Days holiday (plus bank holidays) Commission scheme Car Benefit Scheme (NELS) Scottish Widows Pension Scheme Employee Assistance Programme Life Assurance Excellent training and support Career progression Cycle to work scheme Eye care vouchers Long Service awards

Sales Administrator Responsibilities

Cleansing of vehicle files following delivery to the customer, ensuring all required documentation is present Completes Autoline records with end of warranty and finance contract information Ensuring CRM records are complete and accurate in line with current Data Accuracy guidelines Ensuring compliance in line with current FCA regulations via use of the TRACS System Maximising Me Connect assignments in order to meet targets set by the manufacturer Completes vehicle records within bQuotes including payout data Answering of incoming calls, efficiently directing each call to the intended colleague Assisting the Sales Support Team with invoicing and taxation of vehicles during registration months

What's required from you?

Previous motor trade experience is desirable but not essential High level of computer skills including Microsoft office software (Excel & Word) Must be accurate and show attention to detail Good telephone and interpersonal skills
We are passionate about creating a diverse and inclusive place to work, with a commitment to equality and fairness at the heart of our values and everyday practices and policies. We aim to recruit, nurture and retain a diverse workforce that reflect the diversity of our customer base.

Job Types: Full-time, Permanent

Pay: Up to 27,120.00 per year

Benefits:

Cycle to work scheme Health & wellbeing programme Life insurance On-site parking
Schedule:

8 hour shift Day shift Monday to Friday
Ability to commute/relocate:

Exeter, EX5 1DR: reliably commute or plan to relocate before starting work (preferred)
Experience:

Administrative: 2 years (preferred) Motor Industry: 1 year (preferred)
Work Location: In person