Job Description

About us

Intergas is one of the leading European manufacturers of high-efficiency boilers and we are always looking for ambitious, enthusiastic, motivated people to join our UK team. We're a very open-minded company so, whether you're just at the start of your career, have worked in this industry for years or have recently retrained, we'll consider your application on its own merits..

Overall purpose

To support the Sales Office department including dealing with external and internal contacts to process Sales Orders and together with the Sales order team handle any queries / issues that may arise in a professional manner.

Key responsibilities

Provide a high level of Customer Service. Achieve individual, team and Company Key Performance Indicators (KPI's). Answer all internal and external communications (telephone or electronic) in a timely and professional manner according to Company guidelines. Process Sales Orders and Invoice paperwork within Company guidelines and procedures. Deal with any Sales Order queries raised by customers relating to their accounts. Deal with postal duties and other general Administration duties such as filing, photocopying, and scanning within Company guidelines and procedures. Generate Sales reports for senior management and sales force. Ensure cover for other team members (busy periods, holidays etc.). Perform any other reasonable duties as requested by the Sales Office Manager.

Skills / Knowledge required

Essential:

GCSE Maths & English or equivalent

Administration experience

High level of accuracy

Excellent time management and organisational skills

Effective communication skills. (Written and telephone manner)

Desired:

Computer literacy in Microsoft Word/Excel/Outlook experience, MS Dynamics 365

Excellent relationship building skills (Internal and External)

Job Type: Full-time

Pay: 26,416.00 per year

Benefits:

Company events Company pension Employee discount Free parking Health & wellbeing programme Life insurance On-site parking
Ability to commute/relocate:

Kidderminster: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (required)
Experience:

Customer service: 2 years (preferred) Administrative: 3 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person