Job Description

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Leeds-based | Hybrid working | Competitive salary + benefits

The Role

We are looking for an experienced Sales Administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.


Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organisational skills and draw energy from being part of a team, we would like to meet you.



# Responsibilites

+ Communicating with the teams and customers via emails and over the phone.
+ Answering the phone calls, taking orders, and dealing with minor customer issues, such as order delays or no stock availability.
+ Following order schedules and reporting the status to account managers and customers.
+ Working closely with clients on their call off requirements, updating them while their orders are in works.
+ Being heavily involved with the internal team in order to meet customer's requirements.
+ Following order processes and avoiding delays where possible.
+ Processing sales order on the system, despatching and invoicing.
+ Having a thorough knowledge of the documents that are going out internally and externally and maintaining internal knowledge portal
# The person
? Highly motivated and proactive


? Excellent communication skills both written and verbal


? Used to working independently in a 'one to one' or group situation with people at all levels of seniority and responsibility


? A consultative sales focus


? Strong organisation skills and planning ability
# Netpremacy benefits

+ We'll give you freedom, flexibility, and trust to excel, supporting your work-life balance.
A Personal Development Plan and course funding.


Regular social and well-being events.


Free Deliveroo if you are office-based (to be used on your team office day).


+ ? Private health insurance with BUPA.
?? ? Free fitness classes.


25 days holiday (plus bank holidays).