Job Description

Purpose of the Role

The Sales Administrator provides essential administrative support to the sales function within the Nursery, while also supporting purchasing activities where required. The role ensures the smooth processing of orders, invoices, and customer documentation, acting as a key point of contact for customers and internal teams.

Key Responsibilities

Sales Administration

Input sales quotations, orders, and customer details accurately into internal systems. Raise customer invoices, pro-forma invoices, and ensure payments are received and correctly matched. Send order confirmations and liaise with customers to resolve queries or obtain missing information. Maintain and update customer records, including credit account applications and approvals. Support the sales team with general administrative and operational tasks.
Purchasing Support

Raise and process purchase orders as required. Liaise with suppliers regarding orders, deliveries, and queries. Check and coordinate sign-off of supplier invoices. Book in stock deliveries and maintain accurate supplier records. Support purchasing with reporting and general administration.
General Administration & Support

Answering calls and calling customers and suppliers as required Communicate important internal and external information clearly and efficiently. Provide general administrative support to ensure smooth day-to-day business operations. Work collaboratively with colleagues across departments to support business priorities.

Skills and Experience Required

Previous experience in a sales administration or similar administrative role preferred. Customer experience essential Strong organisational skills with high attention to detail. Confident communicator, both written and verbal. Comfortable working with computer systems and administrative processes. Ability to manage multiple tasks and prioritise effectively. Proactive, reliable, and able to work as part of a team.

Salary & Package

Job Type:

Working Hours:

25-30 hours per week (part-time)

Full-Time Option:

Full-time (40 hours per week) may be considered for the right candidate

Leave Entitlement:

23 days annual leave plus Public Holidays (pro rata for part-time)

Overtime:

Some overtime may be required by agreement

Job Types: Full-time, Part-time

Pay: From 13.00 per hour

Expected hours: 25 - 30 per week

Benefits:

Additional leave Employee discount Free parking On-site parking
Application question(s):

Have you personally been responsible for processing sales orders and raising customer invoices (including pro forma invoices) in a previous role? Have you had direct responsibility for dealing with customers by phone and email to confirm orders, resolve queries, or obtain missing information? This role involves working with internal systems to input orders, maintain customer records, and match invoices and payments accurately. Do you have prior experience of this?
Work Location: In person