Job Description

Sales Administrator

Location:

Livingston, West Lothian

Hours:

Full-time, Monday to Friday (8:30-17:00)

Salary:

Competitive, depending on experience

What We Offer

Employee Assistance Programme (EAP) Free onsite parking Opportunities for training and professional development The chance to be part of a dynamic company delivering bespoke, high-end products to global industries

About Us

At

Transcal Limited

, we specialise in creating bespoke, high-end interior components for some of the most demanding industries in the world, including

automotive, military, rail, and aerospace

. With a strong reputation for quality and innovation, we work with leading clients to deliver precision-engineered products that meet exacting standards.

The Role

We are seeking a

Sales Administrator

to join our team and support our commercial operations. In this role, you'll be central to the customer journey--from processing enquiries to coordinating with design and production, and ensuring seamless delivery of our products. It's a role that requires attention to detail, excellent communication, and a proactive approach to problem-solving.

Key Responsibilities:

Accurately process orders, quotations, invoices, and BOMs Coordinate with sales, design, and production teams to confirm specifications and lead times Track and update customers on their order progress, ensuring excellent service Handle customer queries, delivery issues, and returns professionally Maintain and update sales records, databases, and reports Contribute to process improvements for greater efficiency and customer satisfaction

About You

3+ years' experience in sales administration or customer service, ideally within manufacturing or a technical sector Strong organisational skills and excellent attention to detail Confident communicator with customers and internal teams Proficient in Microsoft Office and CRM/ERP systems (e.g., Sage, HubSpot) Able to work independently and within a collaborative team environment

What We Offer

Employee Assistance Programme (EAP) Free onsite parking Opportunities for training and professional development The chance to be part of a dynamic company delivering bespoke, high-end products to global industries Death in service Cycle to work

Equality & Diversity

We are proud to be an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on age, disability, gender, marital status, pregnancy, race, religion or belief, sexual orientation, or any other protected characteristic.

How to Apply

If you are motivated by precision, quality, and excellent customer service, we'd love to hear from you. Please send your CV and covering letter to corinne@transcal.com

Job Types: Full-time, Permanent

Pay: 28,000.00-33,000.00 per year

Work Location: In person