Job Description

Sales Administrator

Location:

Morpeth

Hours:

Monday to Friday, 9:00am - 5:00pm (1 hour lunch)

Salary:

Competitive, dependent on experience

About the Company

We are a well-established, family-run automotive business with a strong reputation for outstanding customer service and professionalism. Operating from two sites in Morpeth and Newcastle, the business sells and services vehicles and has proudly operated the Vauxhall Aftersales franchise in Morpeth since 1990, expanding this success to their Newcastle site in more recent years.

In December 2020, the company further strengthened its position by taking on the Volkswagen Aftersales franchise at the Morpeth site. Their continued growth is built on a commitment to honesty, integrity, and exceptional customer care -- values that have been recognised through numerous manufacturer awards for customer service excellence.

The Role

An opportunity has arisen for a

Sales Administrator

to join the team at our Morpeth site. This is a key administrative role supporting the sales operation and contributing to the smooth day-to-day running of the business.

Working in modern showroom surroundings with excellent onsite facilities, the role is conveniently located close to Morpeth town centre.

Key Responsibilities

Providing administrative support to the sales department ensuring smooth liaison between the sales team and the after sales team Processing and monitoring of vehicle orders, invoices, and related documentation, providing progress reports as required Processing of manufacturers invoices and credit notes Liaising with customers, manufacturers, and internal departments across 3 sites Creation of job cards for point of sale, e.g. PDI, once vehicles are on site Ensure all vehicle warranties, GAP insurance policies and other add on products are purchased correctly and necessary paperwork is supplied Maintaining accurate records and databases Generation of sales reports Monitor and update CRM to ensure compliance with GDPR, manufacturer and company procedures Supporting the delivery of a high standard of customer care at all times

About You

Previous experience in an administrative role (motor trade experience advantageous but not essential) Keyloop experience also advantageous Strong organisational skills with excellent attention to detail Confident communicator with a professional and friendly manner Able to work independently as well as part of a close-knit team Proficient in IT systems and general office software

What's on Offer

Salary circa 26,500 pa, dependent on experience Monday to Friday working hours (9am-5pm) 30 days' holiday per annum, including bank holidays Company Pension Scheme A supportive, friendly, and professional working environment The opportunity to join a stable and respected business with long-serving staff Ongoing support and training
If you are an organised and customer-focused administrator looking to join a trusted local employer, we would love to hear from you.

Job Types: Full-time, Permanent

Pay: Up to 26,500.00 per year

Benefits:

Company pension Employee discount On-site parking
Work Location: In person