Job Description

Sales Administrator

12.21 per hour

15.5 hours per week

Wednesday - 9:00 to 17:30

Saturday - 9:00 to 16:00

Permanent

Newport

Who are we

James Douglas Sales and Lettings, part of The Seraph Group, is a thriving estate agency with offices in Cardiff, Newport, Pontypridd, and Treforest. We are proud to be an Investors in People-accredited organisation, committed to the belief that our greatest strength lies in the people who drive our success.

What are we looking for?

Due to further growth, we are seeking a Part Time Sales Administrator to join our Newport branch. This is a fantastic opportunity for someone to apply their customer service and administration skills within the property industry and build a rewarding, long-term career with a people-focused company where you can enjoy coming to work. If this sounds like you, we'd love to hear from you.

Key responsibilities:

Main Role

To respond to all sales enquiries in a timely manner. Record all new buyers and vendors accurately into our software. Assist with managing the team's diary and ensuring that office cover is available. Process and record offers for properties. Carry out Anti-Money Laundering checks for all vendors and buyers Carry out progression chain checks as directed by Line Manager / Sales Progressor. To update vendors regularly and feedback information from buyers. Book in property viewings and valuations. Listen and attend to clients' requests and requirements. Liaise with the James Douglas Team to ensure the smooth running of the stock list. Help to audit advertised listings for presentation and material information requirements. Order for sale boards at properties. To carry out all duties as detailed for your role in the Company's job role matrix.
This is not an exhaustive list of duties and responsibilities, please refer to the job description for a comprehensive list of duties.

What's on offer to you

A chance to build on your career in an Investors in People accredited organisation that will support you to achieve your career and earning goals. 28 days holiday including bank holidays with an addition of a Duvet Day and your Work Anniversary off each year. 24/7 access to a GP for you and your household, as well as a private healthcare scheme (Once successfully passed probation) Other financial benefits through Training Bonus, Review Incentives and Cross Company referrals. Organised staff events and social activities to connect with your colleagues. The company offers base salary increases for professional qualifications with PropertyMark or ILM (other qualifications also considered).

Experience:

A minimum of one year's experience in the industry is preferred but not essential, as full training will be provided.

Equal Opportunities: The Seraph Group is an Equal Opportunities Employer and welcomes applications from everyone, celebrating the diversity of our community.

Job Types: Part-time, Commission, Permanent

Pay: 12.21 per hour

Expected hours: 15.5 per week

Benefits:

Additional leave Bereavement leave Company events Company pension Cycle to work scheme Employee discount Health & wellbeing programme Private medical insurance Referral programme
Licence/Certification:

Driving Licence (required)
Work Location: In person