Job Description

About our Company:

RIG is an innovation engineering company, driving technological advancements in solid and fluid waste sectors. We specialise in processing technical waste streams that are usually expensive and difficult to dispose of due to high levels of contamination. Our cost-effective engineering solutions, not only deal with the most complex wastes, but also provide qualifying and sustainable products back to global infrastructure.

Our ethos is centred around engineering innovation, sustainability and environmental protection. We are 100% committed to ensuring all our processing plants address key issues around contamination and operational efficiency, while driving sustainable solutions for construction materials. Environmental, Social and Governance are topics that the board of RIG holds in the highest regard. Our aim is to tackle the global waste crisis one tonne at a time.

Our aspiration is to become a world leader in sustainable waste processing technology, creating a circular economy to global infrastructure demands on construction materials.

Role Summary:

RIG is seeking an energetic and driven Sales Administrator who will play a crucial role in supporting the sales team and ensuring smooth daily operations. This role is ideal for someone with strong organisational skills, attention to detail, and a desire to contribute to business growth.

The Sales Administrator will be responsible for managing client enquiries, processing orders, and supporting the sales team while also handling key operational tasks, including data entry of day-to-day paperwork, ordering consumables such as diesel and oils, and obtaining supplier quotes. A key starting point will be managing our smaller accounts around RIG Scorrier with a view to delivering significant growth in these over the coming years.

This role involves customer relationship management, handling inbound sales leads, supporting operational logistics, and proactively seeking opportunities for business improvement. Additionally, this role will offer cover for the weighbridge to cover sickness and holiday if required.

RIG Scorrier produces a range of recycled aggregates, developed from our state-of-the-art wash plant. The ideal candidate will come from a sales, administrative, or commercial background within the construction industry, preferably with experience in aggregates and contractors. The candidate will need to manage their own time effectively and demonstrate an appetite to learn about the challenges, demands, and nuances of the market.

Role: Sales Administrator - Scorrier

Salary: 27,000

Start Date: Available now

Duration: Permanent

Location: RIG Scorrier Ltd, Park-an-Chy, Treskerby Road, Scorrier, TR16 5AU.

Key Areas of Responsibility:

Sales & Lead Management:

Follow up on sales leads from marketing campaigns, referrals, or inbound inquiries. Conduct cold calls and emails to prospective clients. Qualify potential leads and determine their needs, readiness to buy, and budget. Assist in closing deals at optimum pricing and volumes.
Sales & Operational Support:

Assist external sales teams by providing product information, preparing quotations, and handling client communications. Process sales orders and ensure timely delivery of goods or services. Respond to customer inquiries regarding product availability, pricing, and lead times. Conduct data entry and management of all operational paperwork to ensure accurate record-keeping. Order and obtain quotes for consumables such as diesel, oils, and other necessary supplies.
Customer Relationship Management:

Build and maintain strong relationships with new and existing customers. Handle customer complaints and issues to ensure a high level of customer satisfaction. Keep customers informed of new products, promotions, and relevant business news.
Sales Reporting & Analysis:

Prepare and maintain sales reports, forecasts, and dashboards to track progress. Analyse sales data to identify trends and opportunities for improvement.
Team Collaboration:

Work closely with marketing to follow up on leads generated through advertising, events, and other campaigns. Coordinate with logistics, finance, and other departments to ensure smooth order fulfilment and customer satisfaction.
Product & Market Knowledge:

Stay updated on product offerings, industry trends, and competitor activities. Provide detailed information about the company's products and services to clients.
Requirements:

Strong sales mindset with a passion for business development. Proficiency with CRM systems. Experience in aggregate sales or a main contractor background. Familiarity with Glenigans or Barbour ABI is desirable. Exceptional planning and time-management skills. Strong organisational, communication, and negotiation skills. Ability to multitask and adapt to a fast-paced environment. Willingness to learn new skills and adapt to changing industry landscapes. Experience with data entry and procurement processes is a plus.
This role is an exciting opportunity for a dynamic and detail-oriented individual to support the sales function while also taking on key operational responsibilities to drive efficiency and growth within RIG.

Benefits:

22 days paid holiday per year, in addition to bank holidays. 3 % Pension contributions. A culture encouraging inclusion and diversity. Laptop.
Hours:

Monday - Friday 9:00am to 5:00pm, 30 min unpaid lunch break with office base at RIG Scorrier.
Job Type: Full-time

Pay: 25,000.00-27,000.00 per year

Benefits:

Company events Company pension Free parking Health & wellbeing programme On-site parking
Schedule:

Monday to Friday
Work Location: In person