Job Description

Job title:

Sales Administrator

Reporting line:

Managing Director

Role:

As sales administrator you will be responsible for much of the company's incoming sales enquiries via telephone, email and in person. The role will entail creating and following up quotes, creating sales orders and liaising between the machine shop, yard and office staff to ensure smooth processing of orders. Reporting directly to the managing director, you will be holding a key position and responsible for much of the company's income, whilst helping to grow our flourishing firm in line with our sales targets and company mission.

Responsibilities:

Handling the majority of the company's sales enquiries, with a strong understanding of our internal supply chains and bespoke product offerings.

Tailoring bespoke solutions to a wide variety of customer enquiries

Maximising profitability

Ensuring customers are kept up to date and informed as their orders progress

Maintaining a high level of customer satisfaction

Understanding the variability of timber as a natural product and being able to co-ordinate customers' expectations with realistic solutions, matching the correct product for customers' requirements.

This interesting and challenging role will be suitable for an intelligent individual with excellent communication skills and a conscientious work ethic. You be a key member of a small team within a growing firm, at an exciting point in its development.

Ideal requirements:

Thorough experience in customer service, communications and sales.

Experience in hardwood timber sales much preferred.

A keen interest in timber and wooden products, and a desire to promote quality British made goods.

An ability to understand and interpret customers' requirements, matching their needs to the correct product offering and guiding them through the sales process.

Computer literacy and an experience with ERP systems.

Ability to take responsibility, especially in high pressure and difficult situations.

Excellent memory and ability to learn key product knowledge.

A willingness to work overtime when required and perform tasks outside the normal scope of your role.

Hours:

Our opening hours are Monday-Friday 8am-5pm and Saturday 9am-1pm, a total of 46.5 working hours per week. We would consider either an individual willing to work the full week, or 2 part time employees to cover these hours. Part time candidates are advised that though the days are flexible, we would require them to work the full hours per day worked.

Qualifications:

Experience, ability and excellent references preferred over technical qualifications, though all qualifications will be taken into account.

Salary:

Negotiable based on experience and ability, with potential to increase as the company grows.

Please send all applications to info@albiontimber.co.uk with a full CV including a Cover Letter detailing:

Your full name

Date of birth

Contact telephone number

The reason you wish to leave or have left your previous job.

A brief description why you would like this job.

Job Types: Full-time, Part-time

Pay: 13.00-16.00 per hour

Benefits:

Company pension Free parking On-site parking
Schedule:

Monday to Friday
Experience:

Sales administration: 5 years (required)
Work Location: In person