Job Description

Job Purpose

To assist the Branch Manager and Inside Account Manager to manage customer accounts by providing a high standard of professional service to both internal and external customers.

Key Responsibilities

Tasks include (but not limited to):

To provide general sales office support to the team.

Answer the telephone

Make prospect calls to old & new clients

Respond to emails

Preparing and sending quotations

Follow up quotes

Prepare information for reports

Filing

Data input

Competencies

Relationship Building -

The ability to build and actively maintain formal and informal professional relationships

Networking

- The action or process of interacting with others to exchange information and develop professional contacts

Sales and Business Development

- The ability manage existing customers requirements and to identify and assess potential customer opportunities to increase revenue including selling additional items/services outside of original scope/quote or requirements.

Results driven/focused

- Motivated by the desire to successfully achieve results to meet or exceed goals and objectives

Resilience

- The ability to cope with and rise to the inevitable challenges, problems and set-backs you encounter in the workplace

Communication skills

- The ability to convey information, verbally or written/presented in an appropriate manner to both internal and external stakeholders.

Time Management -

The ability to make effective use of one's own time and that of others, to effectively manage tasks and responsibilities - to get things done

Customer service

- Providing appropriate assistance and advice before and after to those who buy or use our products or services.

Computer skills

- Tech literate - the ability to use systems and programmes such as Outlook, Excel, Word and PowerPoint

Knowledge, Skills & Experience

1 years or more sales experience

GCSE in English and Maths - Grade C or equivalent and above

Highly motivated and able to work in a team

Strong communication skills

Ability to work effectively with common PC programs such as spreadsheets (Excel) and Word with the ability to learn the mainframe program Stockmaster

Strong numerical skills

Flexible

Reliable

The role is office based, Monday to Friday 8:30am to 5pm.

Job Type: Full-time

Pay: Up to 26,000.00 per year

Benefits:

Company pension Free flu jabs Life insurance On-site parking Store discount
Experience:

Sales: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person