We are the UK's No.1 marine leisure retailer, consisting of 8 stores and a busy head office serving customers worldwide.
We are looking for enthusiastic and admin savvy candidates to join our busy mail order department.
You will be part of a team looking after customers who may have queries about products, orders and deliveries.
If you have experience of customer service, have good organisational skills and draw energy from being part of a team, we would like to meet you.
*Responsibilities:
Process orders via website, email or phone
Utilise customer service skills to resolve problems
Check data accuracy in orders and invoices
Contact clients to obtain missing information or answer queries
Liaise with courier companies to ensure timely deliveries
Maintain and update sales and customer records
Develop monthly sales reports
Communicate important feedback from customers internally
Stay up-to-date with new products and features
Banking reconciliation
Liaise with suppliers
Ideally candidates will have:
Proven work experience in sales or sales support
Excellent organisational and multitasking skills
A team player working well with others
Computer literacy (training will be given)
Experience of boats or the marine industry is desirable but not necessary
Join a team of roughly 30 people in Stonehouse and nearer 90 within the company. The working hours are Monday - Friday 9-5:30
Application will remain open until the right candidate has been found
Job Types: Full-time, Temporary
Pay: 26,000.00 per year
Benefits:
On-site parking
Work Location: In person
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