Job Description

Introduction

We are seeking a driven and experienced Sales Administrator to join our high-performing sales Team at FRF Toyota Swansea. FRF Group is a family owned and run business priding itself with excellent customer service. Where meeting Customer Expectations is our Business. Exceeding them is our Goal.

Job Summary:

Play a key role in ensuring a seamless sales process, providing excellent customer service, and supporting the overall efficiency of the dealership's sales operations. Strong communication skills and attention to detail.

Key Responsibilities:

Co-ordinates order and delivery activitLiaises with the Sales team and processes vehicle orders in line with sales order, demonstrators or showroom stock requirements Liaises with Sales team and completes sales invoicing, ensuring all costs are included Completes all pre-delivery related administration (e.g. vehicle registration, insurance, road Provides general support to the Sales team and Sales Specialist, keeping them informed of customer order status and any issues that may arise relating to their sales Enters vehicle job sheet details onto After Sales department system to ensure records regarding pre-delivery work hours requirements are accurate and up to date Works with After Sales team to ensure completion of service invoices Manages the stock management system, reporting any technical problems as necessary Keeps stock list records complete and up to date for new, used and fleet cars as appropriate Advises the Sales team on matters regarding stock activity so that they are always aware of the current stock status Liaises with Sales Managers and ensures correct authorisation of new stock order Provides appropriate data input for the centre financial reporting and customer database management purposes To have due regard for Health and Safety of colleagues & customers whilst undertaking your duties.

Required:

Passion for delivering exceptional customer experiences Excellent customer service skills and a positive attitude to customer care. Good IT skills The ability to work to targets and deadlines Confidence to work alone without direct supervision. Resilient, self-motivated, and target driven Holds a full UK driving licence DBS check is required for this role

We are an equal opportunity employer and welcome applications from all suitably qualified persons regardless of their age, sex, disability, race, religion, sexual orientation, or any other protected characteristic.

Job Types: Full-time, Permanent

Pay: From 12.65 per hour

Benefits:

On-site parking
Experience:

Sales administration: 1 year (preferred) administration: 1 year (preferred)
Work Location: In person