Job Description

Job Title: Sales Administrator

Reporting to: Office Manager

Salary: up to 27,000 per annum dependent on experience

Location: Tetbury, GL8

Job Type: Permanent

Hours: Full time, 08:30am until 17:00pm, Monday - Friday

Woodlodge Products Ltd is the UK's leading supplier of garden pots with a reputation for excellence and expertise in the design and distribution of garden ware and horticulture products. The family business has been trading since 1987, prioritising quality and end-to-end customer service. Woodlodge distributes products to over 2,000 garden centres and retail outlets nationwide.

Due to growth, we now have an exciting opportunity for a full-time Sales Administrator to join our team. The new team-member will play a key role in assisting with all clerical sales office tasks, to ensure a seamless customer experience from order to delivery. The successful candidate will have a background in administration, excellent communication skills, and the ability to manage multiple responsibilities in a busy environment.

Main Duties and Responsibilities

Liaising with customers via telephone and email to resolve queries. Prepare and process sales orders, quotes and credit notes received via the inbox from both Sales Managers and customers. Checking customer purchase invoices against purchase orders. Responding to public enquires which may include sending spare parts, identifying local stockists and other general enquiries. Any other reasonable office tasks to ensure smooth running of the business.

The successful candidate will need to be:

Enthusiastic about excellent customer service. Computer literate; have a full understanding of the whole Microsoft suite (especially Excel). Polite and friendly both on the phone and in written text. Naturally organised with an eye for detail. Able to work well in a team and on their own. Experienced in a similar administrative role.

Company Benefits

25 days holiday plus bank holidays, rising by 1 day per year (after 2 years of service) up to 27 days. Enhanced company pension scheme operated via the salary sacrifice scheme. Membership of the group death in service policy (3x annual salary). Fresh fruit/refreshments in the office. Company social events. Bonus scheme (non-contractual). EAP programme.
Job Types: Full-time, Permanent

Pay: Up to 27,000.00 per year

Benefits:

Additional leave Bereavement leave Casual dress Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Life insurance On-site parking Sick pay
Work Location: In person