Job Description

WHO WE ARE:

Trans-Global Events specialises in organising industry-leading international B2B exhibitions and conferences, with a strong focus on renewable and low-carbon energy markets. Trans-Global Events, which is part of the CloserStill Media Group, are the organisers of the world's largest international trade fair and conference for the emerging hydrogen, fuel cell, and carbon capture industry. With more than 650 exhibiting companies and over 15,000 attendees from all over the world, we are committed to helping create a more sustainable, low-carbon future by promoting hydrogen and low-carbon energy technologies on the global stage.

WHO WE ARE LOOKING FOR:

We are looking for an organised, detail-driven Sales Administrator who can empower our sales team to focus on what they do best, selling. You will play a key role in streamlining processes, eliminating administrative bottlenecks, and supporting sales operations to drive productivity across the team.

In this role, you will be responsible for:

Owning routine administrative tasks that free up sales reps' time Preparing accurate quotes, proposals, and sales documents Maintaining CRM data integrity and ensuring records are complete Tracking contracts, following up on outstanding paperwork, and coordinating signatures Managing order processing and liaising with operations or finance Monitoring pipeline hygiene and prompting reps for updates Generating dashboards, reports, and performance summaries Coordinating sales forecasting inputs and deadlines Responding to routine customer enquiries Supporting customer onboarding and documentation collection Identifying tasks that can be centralised under admin and removing inefficiencies Supporting improvements to sales workflows, CRM processes, templates, and automation

THE ROLE:

Own and manage all routine sales administration tasks Prepare quotes, proposals, and sales documents accurately and on time Keep CRM records fully up to date with accurate information Track contract status from creation to signature, ensuring timely follow-up Maintain sales collateral, product documentation, and pricing lists Manage order processing, including entry, verification, and cross-team coordination Monitor pipeline hygiene and prompt sales reps to complete next steps Produce dashboards, reports, and performance summaries for leadership Coordinate and collect inputs for sales forecasting Respond to customer enquiries on availability, pricing, documentation, and orders Handle onboarding tasks, including sending and collecting required documents Identify repetitive administrative tasks currently handled by salespeople and proactively take them on Help optimise CRM processes, templates, automation, and SOPs Recommend improvements to sales workflows to boost efficiency

ABOUT YOU:

You will:

Have excellent organisational and time-management skills Demonstrate strong attention to detail and high accuracy in your work Be proficient with CRM systems (Salesforce preferred) Communicate clearly and professionally with customers and internal teams Bring a customer-service mindset to every interaction Be comfortable multitasking and managing deadlines in a fast-paced environment Ideally have experience in sales support, administration, or sales operations

KPIs for Success:

Higher CRM data accuracy and completeness Faster turnaround times for proposals and quotes Reduction in administrative bottlenecks across the sales cycle Increased sales team productivity and satisfaction

We do not offer sponsorship for this role

CloserStill Media reserves the right to request a DBS or credit check should the role require it.

DIVERSITY AND INCLUSION:

CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation.

We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status.

We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, don't hesitate to get in touch with our HR team at hr@closerstillmedia.com.