Job Description

Overview

We are seeking a detail-oriented and proactive Sales Administrator to join our dynamic team. The ideal candidate will play a crucial role in supporting the sales department by ensuring smooth administrative processes, maintaining customer relationships, and contributing to the overall efficiency of the sales operations. This position requires strong organisational skills, excellent IT proficiency, and a customer-focused mindset.

Core Responsibilities

Order Processing

Handle sales orders via email, phone, or online platforms. Ensure accuracy in order details and invoices.

Customer Support

Act as a point of contact for customers with queries about products, orders, and deliveries. Follow up with clients to obtain missing information or resolve issues.

Sales Support

Assist sales representatives with administrative tasks. Maintain and update customer and sales records in CRM systems.

Reporting and Documentation

Prepare and distribute monthly sales reports. Monitor sales performance and report deviations from targets.

Coordination

Liaise with logistics to ensure timely deliveries. Communicate customer feedback to internal teams.

Data Management

Keep databases and records up to date Ensure data accuracy and integrity.

Qualifications

Proven experience in sales administration or a similar role is preferred. Strong computer skills with proficiency in Outlook, Sage, and other relevant software applications. Excellent organisational abilities with a keen attention to detail. Strong IT skills to troubleshoot basic issues and support team members as needed. Demonstrated ability to provide outstanding customer service with strong interpersonal skills. Effective time management skills to handle multiple tasks efficiently while meeting deadlines.
If you are an enthusiastic individual who thrives in a supportive role within a sales environment, we encourage you to apply for this exciting opportunity as a Sales Administrator.

Job Types: Full-time, Permanent

Pay: 25,000.00-28,000.00 per year

Benefits:

Company pension On-site parking
Work Location: In person

Application deadline: 25/07/2025
Reference ID: Sales Administrator
Expected start date: 01/08/2025