Job Description

Job Overview

With a strong commitment to excellence and customer satisfaction, we are dedicated to helping individuals and businesses navigate the claims process with ease. We are currently seeking a

Claims Handler

to join our team and play a crucial role in assisting our valued customers in obtaining the compensation they deserve.

Responsibilities

Identify potential clients who fill our online form through various channels, including online research & social media Engage with prospects via telemarketing to introduce our services and generate interest & qualify. Maintain accurate records of interactions with clients in our claim portal, ensuring timely follow-ups and updates. Collaborate with the claims specialist to develop effective strategies for converting leads into customers. Communicate clearly and persuasively with prospects to understand their needs and present tailored solutions. Assist in the development of marketing materials that support lead generation initiatives.

Skills

Proven experience in sales or telemarketing, demonstrating a strong ability to generate leads effectively. Familiarity with CRM software, particularly Salesforce, for managing customer relationships and tracking sales activities. Excellent communication skills in English, enabling effective interaction with diverse clientele. Strong organisational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail. A proactive approach to problem-solving and the ability to work independently as well as part of a team. A willingness to learn and adapt in a fast-paced environment while contributing positively to team dynamics.
If you're motivated by achieving results, enjoy working independently, and have an eye for detail, this role is for you! In this role, you'll make a direct impact by guiding clients through the critical first steps of their claims journey while meeting key performance goals. Join a dedicated team where your focus on efficiency and quality is rewarded, and take advantage of growth opportunities in a dynamic, goal-oriented environment. Apply today and be part of our mission to deliver top-notch service and measurable success!

If you are looking for a challenging yet rewarding position within a dynamic environment, we encourage you to apply for the role.

Job Types: Full-time, Permanent

Pay: 24,000.00-40,000.00 per year

Additional pay:

Bonus scheme Commission pay Loyalty bonus Performance bonus
Benefits:

Casual dress Free parking On-site parking Referral programme
Schedule:

8 hour shift Day shift Monday to Friday No weekends
Experience:

Telesales: 2 years (required)
Work Location: In person