Job Description

Job Introduction

Since 1886, Whittard of Chelsea has been creating extraordinary tea, coffee, and hot chocolate moments. Our London store comes alive during the festive season, and we're looking for passionate, energetic Sales Advisors to join us for our busiest time of the year.


If you thrive in a fast-paced, high-energy environment and love delivering exceptional customer service, this Christmas role is your chance to shine.

You'll need to be available to work a flexible schedule, including weekends, and be available for at least 2 out of the following key dates: Christmas Eve, Boxing Day, New Year's Eve and New Year's Day.

We have a number of vacancies across our London Superstores with varying contracts from 8hrs to 24hrs.

We will be hosting recruitment events on Wednesday 10th and Thursday 11th September 2025 at our Oxford Street store. This will be by invitation only and will be an evening event.

What You'll Do in This Role

Be a warm and welcoming face for our customers during the busiest trading period of the year Engage with shoppers, offering tastings and personalised recommendations to help them find the perfect festive gifts and treats Keep the store looking beautiful and organised despite the holiday rush Work efficiently at the till and support your team to manage high footfall and fast-paced trading Embrace the festive spirit while adapting quickly to shifting priorities and busy trading days

What We're Looking For

You'll be successful if you:

Are comfortable working in a fast-moving, busy retail environment Have excellent communication skills and a friendly, approachable manner Can stay calm and positive during the peak festive rush Are available to work the full Christmas period, including weekends, evenings, and bank holidays (availability over the festive period is essential) and be available for at least 2 out of the following key dates: Christmas Eve, Boxing Day, New Year's Eve and New Year's Day. Enjoy working as part of a team to deliver great customer experiences

Why Work with Whittard This Christmas?

Competitive pay and an exciting, festive working environment Up to 50% store discount - perfect for Christmas shopping and treats! A chance to be part of a passionate, supportive team during the most magical time of the year Opportunities to learn new skills and develop your retail experience in a high-profile London store

Ready to Join Our Festive Team?

If you're enthusiastic, reliable, and ready to embrace the busiest trading period, click Apply Now and help us make this Christmas truly special for our customers.