Job Description

About Us

Saturn Machine Knives is a leading UK manufacturer of precision machine knives and wear parts, serving recycling, plastics, rubber, WEEE, biomass, sawmills and confidential data destruction industries. We are known for our reliability, engineering quality and long-term customer relationships.

We are now looking for an experienced

Internal Sales Account Manager

to take ownership of an established customer portfolio following the departure of a long-standing team member.

This is a key role within the business, responsible for managing and growing an existing base of high-value customers while also developing new business through outbound sales activity.

Overview

This role is focused on the management of

approximately 50 key accounts and 100 smaller active accounts

, ensuring excellent service, strong retention, and continued revenue growth.

While this is primarily an office-based role, there will be

occasional visits to key customer sites as required

to support relationship development and account growth. A company car is not provided, however

business mileage will be fully reimbursed.

Strong Salesforce CRM experience is essential.

Key Responsibilities

Account Management & Customer Retention

Manage and grow a portfolio of key and smaller customer accounts Act as the primary commercial contact for your customers Build long-term relationships with purchasing, engineering and operational stakeholders Prepare quotations, process orders and manage follow-ups Identify upselling and cross-selling opportunities Re-engage dormant and underperforming accounts Attend key account visits when required

New Business Development

Conduct outbound sales calls and email campaigns Develop new accounts and convert enquiries into long-term customers Expand penetration within existing territories

CRM & Reporting

Maintain accurate records and pipelines in

Salesforce

Track activities, forecasts and opportunities Provide regular performance reporting

Internal Collaboration

Work closely with production, operations and customer service teams Support marketing and sales campaigns

Key Skills & Experience

Minimum 2 years' experience in B2B sales or account management

Proven Salesforce CRM experience (essential)

Experience selling machine knives or industrial cutting tooling is a strong advantage

Background in manufacturing, engineering, recycling, plastics or processing industries highly desirable Confident communicator with a professional telephone manner Organised, self-motivated and target driven Comfortable managing a large account base

What We Offer

40,000 - 45,000 basic salary

8,500 annual bonus for achieving targets

Long-term stability within an established UK manufacturer Supportive and friendly team culture Free on-site parking Casual dress Company events Mileage reimbursement for business travel 28 days holiday rising to 32 days over time Birthday off as holiday after 1 year 3 extra days over time Early finish Friday 3.30pm
Job Type: Full-time

Pay: 40,000.00-45,000.00 per year

Benefits:

Additional leave Casual dress Company pension
Education:

GCSE or equivalent (preferred)
Experience:

Salesforce: 2 years (preferred) Outbound sales: 3 years (required)
Work Location: In person