Job Description

Job Title: Sales and Customer Service Assistant

Company:

ESS Assist/ESS Corporate Services

About Us:

ESS Assist/ESS Corporate Services is a dynamic and rapidly growing company within the business services and consultancy sector, specialising in bid writing and representing the sale of businesses. We're committed to supporting the growth of both our team and the company, offering genuine career progression opportunities.

:

We are looking for a motivated and sales-driven individual to join our small, friendly team. This part-time role is essential in supporting various business areas, focusing on customer follow-ups and promoting our services. There is no cold calling involved, but a proactive approach to sales is crucial. You will have realistic and achievable sales KPIs, with a bonus structure.

Key Responsibilities:

Provide excellent customer service by responding to inbound enquiries and following up on leads via phone and email. Actively promote our services and seek opportunities to convert leads into sales. Assist with administrative tasks including data entry, document management, scheduling appointments, and email-based lead generation. Support the sales and marketing team in executing campaigns and strategies. Prepare and distribute sales and marketing materials such as brochures, presentations, and reports. Collaborate with team members to generate new ideas and initiatives across various business areas. Provide general support to the sales and marketing team as needed.

Candidate Requirements:

Good sales skills with a proactive and driven approach. Confident telephone manner. Friendly and professional customer services skills. Previous experience in a sales role is preferred but not required. Basic administrative and computer skills, including in Microsoft Office. Strong verbal and written communication skills. Ability to work independently as well as part of a team.

Working Hours:

This part-time role requires 16 hours per week, Monday to Friday from 10 am to 2 pm, with some flexibility on start and finish times. Early finishes on Fridays and no weekend work are included.

Benefits:

Competitive hourly pay of 11.44 Company pension Flexitime Performance-related bonus scheme Opportunities for overtime

How to Apply:

If you are a motivated, sales-driven individual looking for a flexible part-time role within a supportive team, we would love to hear from you. Please send your CV along with a short covering letter outlining your relevant skills and experience to ian.peacock@essassist.co.uk. Candidates can start as soon as possible, depending on their notice period from their previous role.

Please note that only shortlisted candidates will be contacted for an interview. Initial informal telephone interviews will be followed by face-to-face or video call interviews for suitable candidates.

Job Types: Part-time, Temp to perm

Pay: 12.21 per hour

Expected hours: 20 - 37.5 per week

Additional pay:

Commission pay
Schedule:

Flexitime Monday to Friday No weekends Overtime
Ability to commute/relocate:

Blackpool, FY4 1EW: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person