Job Description

Wood Finishes Direct are looking for an enthusiastic and dedicated individual to help us deliver exceptional customer service through an omnichannel role. Using Telephone, email, and webchat platforms to complete pipeline sales. The role offers varied conversations anywhere between new business discussions through to aftercare advice and post sales enquiries.

Full induction and product training will be provided enabling you to develop a real understanding towards the differences within wood species and the finishing treatments available. The successful applicants will be able to demonstrate an ability to retain detailed information and evidence experience within a telephone-based role. Solid Literacy and computer skills are also essential for the successful applicants.

Wood Finishes Direct is a local business, we pride ourselves on delivering exceptional service every single day. If you believe that you can add to our customer experiences in a 'Kind' 'Curious' 'Straightforward' and 'Knowledgeable' manner, we would love to hear from you.

40 Hours Per week

5 days a week

Monday - Sunday - rotational rota

Job Types: Full-time, Permanent

Salary: Entry salary 25,396 up to 31,020 per year + (Fixed Sum Performance Bonus)

Benefits:

Company events Employee discount Gym membership On-site parking Wellness programme
Schedule:

8 hour shift
Supplemental pay types:

Performance bonus
Ability to commute/relocate:

Folkestone, CT19 5DS: reliably commute or plan to relocate before starting work (required)
Work Location: One location

Start: As soon as possible.

Job Types: Full-time, Permanent

Pay: 25,396.80-31,200.00 per year

Benefits:

Company events Company pension Employee discount Free parking Gym membership Health & wellbeing programme On-site gym On-site parking Store discount
Work Location: In person